Senior Product Manager, Product Services – Integrations

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Alkami Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

💼 Consulting

📣 Marketing

🏦 Banking

💰 $300M Post-IPO Debt - Alkami Technology on 2025-03

Consulting • Marketing • Banking

Alkami Technology is a digital banking software company that provides a cloud-based Digital Sales & Service Platform for banks and credit unions. Its platform combines onboarding and account opening (via MANTL), digital banking, and data & marketing solutions to enable anticipatory, data-driven customer experiences, faster account origination, fraud protection, payment reporting, and personalized marketing. Alkami serves financial institutions (retail and business customers) and offers integrations, developer tools, and implementation support to drive deposit growth, reduce churn, and improve operational efficiency.

📋 Description

• Evaluate and define customer-requested enhancements, fintech integrations, and sales commitments • Lead end-to-end delivery from requirements gathering and solution definition through development, testing, implementation, and launch • Maintain delivery momentum across customers, vendors, and engineering stakeholders • Manage and prioritize a portfolio of client commitments, sales gap commitments, and strategic product support initiatives • Identify and remove delivery blockers related to vendor readiness, environments, test data, technical specifications, dependencies, and implementation processes • Serve as product lead for integrations involving APIs, SSO, eDocs, check images, RDC, authentication providers, and third-party fintech solutions • Translate business requirements into functional and technical requirements with engineering teams • Gather requirements, validate technical capabilities, resolve implementation challenges, and drive decision-making with financial institutions and vendors • Support customer commitments across strategic product teams and digital banking capabilities • Communicate project status, risks, dependencies, and recommendations to customers, sales, leadership, and cross-functional stakeholders • Maintain understanding of the digital banking ecosystem, integration patterns, fintech partners, and implementation best practices • Improve Product Services processes, integration delivery practices, and implementation approaches

🎯 Requirements

• 5–8 years of experience in Product Management, Product Services, Professional Services, Solutions Consulting, Technical Account Management, Implementation Management, Business Analysis, or related customer-facing software delivery • Experience operating in fast-paced, customer-facing delivery environments • Experience leading customer-facing software initiatives with engineering teams, third-party vendors, and enterprise customers • Experience managing complex integrations, implementation commitments, feature enhancements, or software delivery projects from concept through production • Experience gathering and documenting business and technical requirements • Experience managing competing priorities, dependencies, risks, and stakeholder relationships • Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or related field; or equivalent professional experience • Strong understanding of APIs, authentication technologies, SSO, data exchange frameworks, and enterprise software integrations • Ability to engage with customer technical teams, fintech vendors, and engineers • Experience working directly with customers, financial institutions, and third-party technology vendors • Skills in requirements elicitation, documentation, dependency identification, and solution definition • Broad understanding of digital banking products, fintech integrations, and third-party service providers • Effective communication and stakeholder management across customers, vendors, engineering, sales, and leadership • Strong bias for action, accountability, decision-making, escalation, and delivery momentum • Ability to navigate complex delivery challenges involving multiple teams, vendors, and dependencies • Uses qualitative and quantitative information to prioritize work, evaluate tradeoffs, assess risks, and improve delivery outcomes • Candidates must be eligible to work in the US for full-time employment • MBA or other relevant graduate degree is preferred but not required • Preferred: experience with digital banking, fintech, financial services, enterprise SaaS, SSO providers, eDocs, check images, RDC, payment platforms, authentication providers, financial data exchange, SAML, OAuth, OpenID Connect, third-party vendors, vendor onboarding, certification, sandbox testing, implementation planning, production readiness, contractual commitments, and process improvement

🏖️ Benefits

• Remote-first environment • Unlimited paid time off • 401(k) with employer match • Diverse and inclusive environment • FUN culture