Implementation Specialist – I&S

🔥 14 minutes ago

🌲 North Carolina – Remote

infoinfo

💵 $69.6k - $88.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

Where this job comes from

Posted on Alliance Health's careers page, not through a job board

First seen by Remote Rocketship 14 minutes ago

Logo of Alliance Health

Alliance Health

1001 - 5000 employees

Founded 2012

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Alliance Health is a regional health plan serving residents of several North Carolina counties by administering Medicaid and state-funded behavioral health and specialty services. It operates Tailored Plan coverage and Medicaid Direct options that integrate physical health, pharmacy, behavioral health, intellectual/developmental disability (I/DD), and traumatic brain injury (TBI) services, provides 24/7 behavioral health crisis support, member and provider portals, community trainings and outreach, and coordinates care through provider networks and governance committees.

📋 Description

• Coordinate implementation activities for assigned projects and initiatives • Develop and maintain implementation plans, milestones, action logs, and project documentation • Track deliverables and follow up with stakeholders to ensure timely completion of assigned tasks • Support project launches, transitions, pilots, and operational deployments • Serve as a key implementation resource and subject matter expert for the Rural Health Transformation initiative • Coordinate project activities, stakeholder meetings, workgroups, and implementation workstreams • Track project outcomes, deliverables, and reporting requirements • Support collaboration with community partners, providers, state agencies, and internal departments • Communicate feedback and provide ongoing coaching and mentoring to staff • Coordinate communications among project teams, subject matter experts, providers, and external partners • Prepare meeting materials, status updates, presentations, and implementation reports • Facilitate meetings and document action items, decisions, and follow-up activities • Coordinate readiness activities including training schedules, communication plans, workflow development, and implementation checklists • Assist operational teams in preparing for new processes, services, programs, and system changes • Track and document lessons learned and implementation outcomes • Maintain project schedules, action logs, risk trackers, and implementation dashboards • Monitor progress toward milestones and escalate concerns, barriers, or risks to project leadership • Assist with data collection, reporting, and performance monitoring activities • Maintain collaborative relationships across departments and stakeholders • Support special projects and other duties as assigned related to implementation and organizational priorities

🎯 Requirements

• Bachelor's degree from an accredited college or university in public health, healthcare administration, business administration, human services, organizational development, information systems, project management, or a related field • Three (3) years of experience coordinating, implementing, or leading projects, programs, operational initiatives, or organizational improvement efforts • Project coordination and implementation activities • Leading workgroups, meetings, or project workstreams • Managing project schedules, action plans, or deliverables • Stakeholder communication and coordination • Proficient in Microsoft Office Word, Excel, and PowerPoint • Ability to lead project workstreams and implementation activities • Strong organizational and follow-up skills • Excellent written and verbal communication skills • Stakeholder engagement and facilitation skills • Ability to coordinate multiple priorities simultaneously • Experience utilizing project management software and reporting tools • Knowledge of healthcare, Medicaid, behavioral health, or rural health systems • Change management and operational readiness principles • Selected candidate must reside in North Carolina • Preferred: Experience implementing healthcare, behavioral health, Medicaid, public health, or rural health programs • Preferred: Experience supporting cross-functional initiatives involving multiple stakeholders • Preferred: Experience using Smartsheet, Microsoft Project, or similar project management tools • Preferred: Experience working with providers, community-based organizations, or healthcare delivery systems • Preferred: Project management certification

🏖️ Benefits

• Medical, Dental, Vision, Life, Long Term Disability • Generous retirement savings plan • Flexible work schedules including hybrid/remote options • Paid time off including vacation, sick leave, holiday, management leave • Dress flexibility

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