Account Coordinator – Small Group Benefits

🔥 10 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Alliant Insurance Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

🛡️ Insurance

🤝 B2B

💼 Consulting

💰 $690M Debt Financing - Alliant Insurance Services on 2019-10

Insurance • B2B • Consulting

Alliant Insurance Services is a national insurance brokerage and risk-management firm that provides property & casualty insurance, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and a range of industry-specific risk solutions (e. g. , agribusiness, aviation, construction, cyber, energy, healthcare, real estate & hospitality, transportation). The firm emphasizes benefits consulting and human capital services in addition to traditional brokerage, and positions itself as a full-service advisor for commercial clients. Alliant is one of the largest brokers in the U. S. , noting roughly $5. 7B in revenue and $55B+ in premiums, and is ranked among the top brokers nationally and globally.

📋 Description

• Support producers and account managers in processing new business, renewing existing business, and day-to-day account services for clients • Serve as an advocate for clients and their employees through positive relationships with carriers and continuous education • Provide administrative support and customer service • Create census files for proposals and renewing business • Process individual and group applications • Compose general correspondence with clients and carriers • Interact with clients to respond to inquiries concerning service accounts • Maintain professional relationships with clients and carrier representatives through exceptional customer service • Coordinate appropriate resources to address clients’ management needs • Comply with agency management system data standards and data integrity by entering and maintaining complete and accurate information on a timely basis • Perform other duties as assigned

🎯 Requirements

• High School diploma or equivalent combination of education and experience • Two (2) or more years related work experience • Encouraged to complete Career Path requirements as communicated by supervisor including obtaining Group 1 licensing • Excellent verbal and written communication skills • Customer service skills, including telephone and listening skills • Problem solving and time management skills • Critical thinking and good judgement to quickly determine and prioritize key issues • Ability to work within a team and to foster teamwork • Ability to prioritize work for multiple projects and deadlines • Proficient in Microsoft Office Suite