Benefit Advocate

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• No salary listed.

Apply Now

Find Similar Remote Jobs

Alliant Insurance Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

🛡️ Insurance

🤝 B2B

💼 Consulting

💰 $690M Debt Financing - Alliant Insurance Services on 2019-10

Insurance • B2B • Consulting

Alliant Insurance Services is a national insurance brokerage and risk-management firm that provides property & casualty insurance, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and a range of industry-specific risk solutions (e. g. , agribusiness, aviation, construction, cyber, energy, healthcare, real estate & hospitality, transportation). The firm emphasizes benefits consulting and human capital services in addition to traditional brokerage, and positions itself as a full-service advisor for commercial clients. Alliant is one of the largest brokers in the U. S. , noting roughly $5. 7B in revenue and $55B+ in premiums, and is ranked among the top brokers nationally and globally.

📋 Description

• Provide excellent customer service within a call center environment to Alliant’s clients through confidential and professional support and guidance for HR and employees about their benefits • Work with insurance carriers to resolve claims and benefits issues • Answer all incoming calls promptly and professionally • Assist clients, including HR, employees, and covered dependents, in understanding their benefits • Research routine enrollment, benefits, and claims issues • Contact insurance companies and provider offices to obtain or provide information • Review billing statements and EOBs and work toward resolving incorrect processing • Interface with vendors on eligibility issues when appropriate • Return emails and letter correspondence promptly • Document all aspects of issues according to department standards • File paper and electronic documents according to department standards • Assist in developing client-related documentation • Follow Privacy, Security, and HIPAA requirements • Attend meetings, group discussions, decisions, and department training • Maintain complete and accurate system information and data integrity • Perform other duties as assigned

🎯 Requirements

• Associates degree or equivalent combination of education and experience • Minimum 1 year of experience in Customer Service, preferably Employee Benefits related, dealing with eligibility, claims resolution and/or benefits education • Associate, Life and Health Claims, Accredited Insurance Examiner Life and Health Insurance License within 90 Days Required • Excellent verbal and written communications skills • Excellent interpersonal and customer service skills • Organized planner with time management/prioritization skills • Ability to learn/troubleshoot new systems • Ability to understand Employee Benefit compliance concepts and requirements • Intermediate computer skills • Proficient in Microsoft Office products

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume