Bilingual Account Manager – English/Spanish

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Allied Benefit Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1980

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

Allied Benefit Systems is a national healthcare solutions company that provides health plan administration, care and cost management, provider network services, and data analytics to employers, members, and benefits consultants. The company focuses on reducing healthcare costs, optimizing plan performance, and improving member experience through administrative services, analytics & insights, and customizable provider networks.

📋 Description

• Act as the liaison between the employer and broker, Client Executive, and various Allied departments involved in administering self funded group health plans • Provide communication regarding industry and legislative updates and ACA compliance • Manage and resolve escalated employee issues • Conduct quarterly meetings to review plan performance, build client relationships, and ensure overall satisfaction leading to client retention • Communicate changes internally regarding benefit plan design, financial information, and vendor partner changes • Prepare and host employee presentations, employer portal training, and executive summary report reviews • Troubleshoot, identify, and improve internal processes with various Allied departments • Produce and analyze ad hoc reporting when requested from a client, broker, or Client Executive • Help facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing open enrollment for current employer groups • Cross sell various Allied solutions to existing clients • Other duties as assigned

🎯 Requirements

• At least three years’ experience in an account management role required • Excellent working knowledge of employee medical benefit plans required • Experience with group health insurance and self funded health plans preferred • Excellent written and verbal communication skills • Intermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications • Public speaking and an ability to present benefits and compliance

🏖️ Benefits

• Medical, Dental, Vision, Life and Disability Insurance • Generous Paid Time Off • Tuition Reimbursement • Employee Assistance Program • Technology Stipend