Care Navigator

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $27 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Allied Benefit Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1980

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Allied Benefit Systems is a national healthcare solutions company that provides health plan administration, care and cost management, provider network services, and data analytics to employers, members, and benefits consultants. The company focuses on reducing healthcare costs, optimizing plan performance, and improving member experience through administrative services, analytics & insights, and customizable provider networks.

📋 Description

• Provide concierge-level support to members throughout their care journey • Help members find curated lists of high-quality, low-cost in-network specialists • Explain medical plans, covered benefits, financial responsibility, employer point solutions, and cost-containment programs • Assist with scheduling appointments and provide ongoing support • Research providers using web-based tools to maximize member benefits • Manage daily tasks in internal systems within assigned turnaround times • Respond to member and provider inquiries • Confirm appointment attendance and scheduling • Document service impact and savings for accurate value reporting • Collaborate with internal and external partners to coordinate member care • Document updates and ongoing impacts in appropriate systems • Develop and maintain written operational procedures • Cross-train team members • Strategize with Medical Management Leadership about trends identified in member cases • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree or equivalent work experience required • 2+ years of experience in member advocacy or care coordination • Working knowledge of employee medical benefit plans • Experience with group health insurance and self-funded health plans preferred • Highly skilled in written and verbal communication • Intermediate-level work experience with Microsoft Office suite of products • Internet connection through cable broadband or fiber optic service • Minimum internet speeds of 100Mbps download and 25Mbps upload

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life and disability insurance • Generous paid time off • Tuition reimbursement • Employee Assistance Program (EAP) • Technology stipend • Fully remote work • Flexible work-from-home arrangement