Charge Capture Representative

🔥 1 minute ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $23 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Allina Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Allina Health is a nonprofit health system based in Minnesota with a 140-year history that provides comprehensive medical services across hospitals, clinics and specialty institutes. The organization highlights expert specialty care including neurology/brain and spine, cancer (Allina Health Cancer Institute), and cardiology (Minneapolis Heart Institute), and offers in-person, virtual and urgent care services. Allina emphasizes community involvement, environmental sustainability, and careers focused on patient-centered care.

📋 Description

• Review clinical documentation and accurately assess and enter charges for Emergency, Outpatient, and Observation services • Use medical software to capture all billable charges • Identify inconsistencies in medical reports and work with leadership and operations staff to improve charge capture and correct errors • Review, calculate, and enter charges in the electronic medical record (EMR) • Examine financial reports for accuracy and edits • Process and complete charge entry • Monitor and audit charts • Ensure charges comply with federal regulations • Partner with coding, finance, providers, and site leadership on provider productivity and dummy code audits • Identify missing notes and charges and work with providers to complete them • Identify, analyze, and edit charge capture errors, double charging, errors, and omissions • Reconcile inpatient and outpatient hospital professional fees to identify missing charges and/or notes • Manage 3050WQ, Charge Review, Claim Edit, Account, and Follow Up WQs • Verify insurance eligibility and document information in Epic • Resolve patient/client problems, direct calls, adjust accounts, and update demographic and insurance information • Register patients as needed for billing for places of service outside of Allina • Follow up on billing and quality-of-care issues and refer complaints appropriately • Obtain referrals and prior authorizations for denied encounters • Resolve complex accounts requiring expertise and critical thinking • Identify workflow problems and work with providers and site leadership on education opportunities • Inform manager about documentation deficits affecting revenue efficiency and accuracy • Perform other duties as assigned

🎯 Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies • 2 to 5 years of experience working in health care insurance, billing, and charging • High school diploma or GED preferred • Associate's or Vocational degree in business, healthcare, or related field preferred • 2 to 5 years of medical terminology experience preferred • Certified Coding Specialist - American Health Information Management Association (AHIMA) preferred upon hire • Sedentary physical demands; lifting up to 10 lbs. occasionally and negligible weight frequently

🏖️ Benefits

• Medical/Dental • PTO/Time Away • Retirement Savings Plans • Life Insurance • Short-term/Long-term Disability • Voluntary Benefits (vision, legal, critical illness) • Tuition Reimbursement or Continuing Medical Education as applicable • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program • Allina Health is a 501(c)(3) eligible employer • Well-being dollars • Dedicated well-being navigators • Well-being programs, activities, articles, videos, personal coaching and tools • Shift, weekend and/or other differentials may be available to increase pay rate for certain shifts or work