Outside Property Claim Representative

🔥 0 minutes ago

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $67k - $110.6k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Travelers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1853

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.

📋 Description

• Manage, inspect, evaluate, negotiate, and settle first-party property claims • Perform in-person inspections at customers’ residences and properties • Review, investigate, and document property claims under limited supervision • Gather information from policyholders, claimants, and third-party vendors • Analyze leases, contracts, bylaws, and other relevant documents • Determine and apply coverage for property damages according to policy terms • Establish scopes of damage for building and contents losses • Prepare written and computer-assisted estimates with management guidance • Communicate professionally with customers, representatives, vendors, and internal stakeholders • Negotiate with contractors and insured representatives • Maintain accurate claim activity records in claim management systems • Adapt to technology implementations, system upgrades, and AI-related digital tools • Acquire and maintain required insurance licenses and/or UAS Remote Pilot Certification • Inspect all areas of dwellings and structures, including roofs, attics, and crawl spaces • Travel extensively, including overnight stays, to support customers across multiple locations • Perform other assigned duties

🎯 Requirements

• Bachelor’s Degree • Two years of property claim experience • Active adjuster license, where applicable • Proficiency in claims management and estimating software • Advanced skills in Microsoft Office and enterprise technology systems and platforms • Strong verbal and written communication skills • Ability to exercise sound judgment and make effective decisions • Exceptional customer service skills • Strong attention to detail and organizational skills • Demonstrated conflict resolution skills • Ability to manage stress and maintain professionalism under pressure • Basic understanding of insurance principles, terminology, state insurance regulations, and claim handling requirements • High School Diploma or GED required • One year of property or comparable claim-related experience, or successful completion of the required Travelers Claim Representative training program • Valid driver's license • Must acquire and maintain relevant insurance license(s) and/or UAS Remote Pilot Certification within three months of starting the job • Ability to inspect roofs, attics, crawl spaces, and confined areas • Ability to carry, set up, and climb ladders weighing approximately 38–49 pounds • Must reside in or be willing to relocate at own expense to the assigned Fairfield, Connecticut territory

🏖️ Benefits

• Health insurance for employees and eligible family members from the first day of employment • Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching • Matching Gift and Volunteer Rewards program