Field Service Installation Representative – Mass Spectrometry

🔥 1 minute ago

🏄 California, New Jersey, +2 more states – Remote

🏄 California – Remote 🏖️ New Jersey – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $55.9k - $103.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Roche

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1896

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Roche is at the forefront of technological advancements in healthcare. The company emphasizes the importance of diversity, equity, and inclusion across its global workforce of over 101,000 employees. Roche is particularly focused on research and development, digital innovation, and creating sustainable collaborations to benefit patients worldwide. With a strong culture of rewarding employee performance, Roche provides a diverse range of career opportunities in areas such as tech, manufacturing, and business strategy, encouraging innovation to transform global healthcare. The company also offers various programs for students and graduates, and operates in several countries, including Germany, Austria, and Switzerland.

📋 Description

• Perform site pre-inspections, physical installation, assembly, line leveling, and initial setup of cobas i601 mass spectrometry systems and automated liquid-handling front-ends across national customer sites • Install and verify ultra-high vacuum pumps, atmospheric pressure ionization interface modules, nitrogen and carrier gas supply lines, exhaust systems, and HPLC/UHPLC fluidic connections • Install instrument connectivity solutions, network interfaces, and software drivers for total cobas i601 platform integration • Perform initial physical alignments, basic vacuum leak checks, fluidic pressure testing, and mandatory technical service bulletins and engineering modifications • Identify, analyze, and resolve mechanical, fluidic, gas-line, electronic, and IT connectivity issues • Partner with local Field Engineering Specialists and Field Applications Specialists to hand over validated systems for assay implementation and user training • Travel nationally to customer laboratories across the United States

🎯 Requirements

• High school diploma and 2 years of technical school or equivalent military training (OR equivalent work experience) • 2 years of progressive experience repairing, servicing, or installing complex electro-mechanical hardware, analytical/diagnostic instrumentation, software, or networking/wireless systems (or equivalent military experience) • Experience or familiarity with complex laboratory fluidics, pneumatic/gas systems, or high-precision mechanical assemblies • Direct experience installing or servicing complex laboratory systems (LC-MS/MS, analytical chemistry equipment, or high-throughput clinical diagnostic instrumentation) • Preferred: 2+ years of direct experience installing, servicing, or maintaining mass spectrometry (LC-MS/MS), chromatography (HPLC/UHPLC), vacuum systems, or Roche clinical diagnostic analyzers • Preferred: Advanced knowledge of electronics, electro-mechanical systems, gas dynamics, ultra-high vacuum systems, and information technology • Preferred: Knowledge of basic chemistry, analytical chromatography, and clinical laboratory physical environments • Preferred: Strong mechanical aptitudes, including use of precision measurement tools, vacuum leak detectors, and gas flow meters • Preferred: Effective customer service, organization, time-management, and written/verbal communication skills • Must reside in Texas (San Antonio), California, New Jersey (North), Atlanta (Georgia), or Salt Lake (Utah) • 100% travel based on customer needs and demands • Relocation benefits are not available

🏖️ Benefits

• A discretionary annual bonus may be available based on individual and Company performance • Benefits detailed at the link provided below • Equal opportunity employment • Disability accommodation for the online application process