Medical and Eldercare Advocate

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AllOne Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🧘 Wellness

🤝 B2B

Wellness • B2B

AllOne Health is a provider of integrated whole-health solutions that strengthen mental health, physical wellness, financial well-being, and organizational resilience for employers and institutions. They offer Employee Assistance Programs (EAP), Member/Student Assistance Programs, wellness concierge services, organizational consulting, and crisis management, serving millions of lives across thousands of organizations. AllOne Health partners with brokers, consultants, and providers to embed mental health and total well-being benefits into employer benefits portfolios and focuses on measurable engagement and outcomes.

📋 Description

• Assist clients in navigating healthcare, elder care, and community support systems • Provide education and guidance regarding healthcare services, benefits, care options, and available resources • Support clients and family members in understanding healthcare processes and advocating for their own care needs • Research and identify appropriate resources, referrals, and support services based on individual client circumstances • Maintain accurate documentation of client interactions and resource recommendations • Communicate effectively with clients, healthcare providers, community agencies, and other stakeholders while adhering to confidentiality requirements • Collaborate with internal teams and external organizations as needed to support client outcomes

🎯 Requirements

• Bachelor’s degree in Social Work (BSW) or a minimum of five years of related experience in hospital systems, hospice care, geriatric care management, or a closely related field • Strong understanding of healthcare systems and care coordination processes • Working knowledge of HIPAA regulations, third-party payer systems, CPT codes, and healthcare documentation requirements • Excellent verbal communication, active listening, and client engagement skills • Strong organizational and time-management abilities • Proficiency with remote communication technologies and standard office software applications

🏖️ Benefits

• Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available • We offer desirable work schedules and a generous amount of Paid Time Off • We have a 401(k)-retirement program with a company match • Employee Assistance Program (EAP) benefits are available to you and your family