Customer Service

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🕒 November 4, 2025

🤠 Texas – Remote

🤠 Texas – Remote

💵 $30k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Allstate Financial Services, LLC

WebsiteLinkedInAll Job Openings

7656 - 7656 employees

💸 Finance

👥 B2C

Finance • B2C

Allstate Financial Services, LLC is a U. S. -based financial services subsidiary of The Allstate Corporation that provides insurance and financial products and services. It focuses on offering life insurance, annuities, retirement planning, investment products, and related financial advice and distribution through agents and digital channels to individual consumers. The company supports customer financial protection and wealth-management needs within the Allstate group.

📋 Description

• Engage with potential customers to identify their insurance needs and provide appropriate solutions. • Manage inbound and outbound sales calls while maintaining a high level of customer satisfaction. • Process policy renewals, changes, and claims inquiries efficiently. • Utilize CRM software to track customer interactions and sales activities. • Educate customers on coverage options and benefits to enhance their understanding of products. • Collaborate with the team to achieve sales targets and improve customer experience. • Handle customer complaints with professionalism and resolve issues promptly. • Stay updated on industry trends and Allstate products to provide accurate information.

🎯 Requirements

• Proven experience in sales or customer service, preferably in the insurance industry. • Active insurance license or willingness to obtain one within a specified timeframe. • Strong communication skills with a customer-centric approach. • Ability to work in a fast-paced environment and manage multiple tasks. • Detail-oriented with excellent organizational skills. • Proficient in using CRM systems and Microsoft Office Suite. • Positive attitude and a team player mentality. • High school diploma or equivalent; associate or bachelor’s degree preferred.

🏖️ Benefits

• Dental insurance • Health insurance • Opportunity for advancement • Paid time off • Training & development • Vision insurance