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Catastrophe Inside Adjuster

🔥 10 minutes ago

🤠 Texas – Remote

infoinfo

💵 $56k - $104k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Allstate's careers page, not through a job board

First seen by Remote Rocketship 10 minutes ago

Logo of Allstate

Allstate

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Investigate, negotiate, and settle moderately complex and occasionally complex homeowner contents claims involving fire, water, or theft • Handle claims requiring alternative housing during property restoration • Handle claims virtually from home using technology tools and virtual resources • Conduct thorough damage analysis and evaluate damages • Determine loss coverage and authorize payments • Handle escalated claims involving contents, structure supplements, and/or additional living expense (ALE) damages • Conduct coverage investigations to ensure correct policy application • Collaborate virtually with onsite vendors via video technology to assess damages and prepare contents estimates • Provide empathetic, customer-focused communication throughout the claims process • Negotiate settlements in accordance with company standards • Coordinate with structure adjusters for comprehensive claim handling • Use data and analytics to support decision-making • Work occasional weekends and extended hours based on volume and event activity

🎯 Requirements

• High School Diploma/GED • 5+ years of property insurance claims handling experience • 2+ years of experience specifically related to Fire, Water, and Theft claims for Contents and Additional Living Expenses (ALE) • Strong knowledge of all dwelling coverages, including UPP and ALE • Ability to handle end-to-end claim processes, including writing estimates, managing supplements, and finalizing claims • Familiarity with Pilot adjusters and their workflow • Experience using Xactimate or similar estimating software for complex contents estimating • Ability to work Central Standard Time hours • Ability to work some weekends and extended hours as needed • Strong customer service skills with excellent written and verbal communication • Ability to work independently from a home environment • Access to a modem and internet connection • Dedicated, distraction-free workspace in the home • Reliable internet with minimum speeds of 50 MBPS download and 5 MBPS upload • Authorization to work in the United States; visa sponsorship is not available • Adjuster and/or appraiser license may be required within 60 days of hire, if applicable to the office/area • Bilingual skills and/or prior military experience are a plus

🏖️ Benefits

• All licensing costs covered • One month of fully paid training plus up to an additional month of on-the-job training • Ongoing training opportunities for career growth • Ongoing support, mentoring and coaching • $1,000 Licensing Sign-On Bonus for eligible candidates with applicable active licenses • Internet reimbursement for remote employees • Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement • Equal employment opportunity protections • Work-from-home arrangement

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