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Claims Resolution Adjuster II

🔥 17 hours ago

🌵 Arizona – Remote

infoinfo

đź’µ $51.5k - $78.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Allstate's careers page, not through a job board

First seen by Remote Rocketship 17 hours ago

Still open on Allstate's site. Checked 46 minutes ago.

Logo of Allstate

Allstate

10,000+ employees

Founded 1931

đź’Ľ Consulting

📦 Logistics

🛡️ Insurance

đź’° Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

đź“‹ Description

• Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury • Assess coverage, liability, and damages • Provide customer service throughout the claims process • Communicate with customers through voice calls, email, text messages, and sometimes video chat • Negotiate fair injury settlements with customers, vendors, third-party carriers, and claimants • Perform detailed damage reviews and interpret policies to determine coverage • Tailor claim handling to customer communication preferences and provide claim progress updates • Apply tactics for challenging and complex situations • Use estimating tools, job aids, and settlement platforms • Apply critical thinking to resolve claims • Follow applicable policies and maintain clear records in the claims system • Complete timely and accurate claim documentation • Work an 8-hour Monday-Friday shift from 8:00am to 4:30pm, with potential Saturday duty rotation

🎯 Requirements

• 2+ years of claims adjusting experience determining liability • Claims investigation and negotiation experience preferred • Experience with liability investigations, coverage investigations, property damage coverage, method of inspection, rental, and liability resolution preferred • Strong phone communication skills, with the ability to build rapport and assess claims accurately • Strong critical thinking and problem-solving skills, with the ability to evaluate and negotiate injury claims successfully • Candidates must reside in the Pacific or Mountain time zones • Position is not available to residents of California, Washington, Alaska, Hawaii and Puerto Rico • Dedicated private workspace free from distractions • Minimum internet bandwidth of 50 MB down/5 MB up • Appropriate work surface and seating • Regular, predictable attendance • Ability to comply with licensing requirements if required, including completion within 60 days of hire • Background investigation required • Must terminate existing insurance appointments and not hold outside appointments during employment if currently licensed • Employees are expected to be on camera and actively participate during online meetings and training sessions

🏖️ Benefits

• Day 1 benefits, including time off, healthcare, retirement, and more • Competitive pay • Support for ongoing development and career advancement • Time off programs and resources that support work/life balance • Initial and ongoing training • 401(k)/pension • Education reimbursement • Technology bundle including laptop, monitors, headset, keyboard, and mouse • Connectivity reimbursement of $80 per month • Potential $1,000 Licensing Sign-On Bonus for eligible candidates with required active licenses

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