
10,000+ employees
Founded 1931
đź Consulting
đŚ Logistics
đĄď¸ Insurance
đ° Post-IPO Equity on 2014-01
Consulting ⢠Logistics ⢠Insurance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
đ August 11
đ˝ New York â Remote
đľ $60k - $93.3k / year
â° Full Time
đĄ Mid-level
đ Senior
âď¸ Content Marketing Manager
đŚ H1B Visa Sponsor
đť Ghost score 15%
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10,000+ employees
Founded 1931
đź Consulting
đŚ Logistics
đĄď¸ Insurance
đ° Post-IPO Equity on 2014-01
Consulting ⢠Logistics ⢠Insurance
Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.
⢠Handle contents claims virtually ⢠Handle escalated claims files involving complex contents ⢠Conduct thorough coverage investigations and ensure policies are applied correctly ⢠Use advanced video technology to collaborate with onsite vendors, identify damages, and write contents damage estimates ⢠Communicate empathetically with customers throughout the claims process ⢠Negotiate claim settlements with customers, vendors, third-party carriers, and claimants ⢠Coordinate with structure adjusters for holistic claim handling ⢠Use data and analytics to influence decision-making ⢠Investigate property claims through detailed damage reviews and policy interpretation ⢠Communicate with customers by phone, email, and video chat, incorporating customer communication preferences ⢠Apply negotiation tactics in challenging and complex situations ⢠Use estimate tools, job aids, and settlement platforms ⢠Document claim work accurately and promptly in the claims system ⢠Protect the company financially by executing policies according to policy agreements
⢠Residency within New York or New Jersey ⢠4+ years of experience using estimating software such as Xactimate for complex contents estimating ⢠Previous experience handling property insurance claims ⢠Bachelor's degree listed among preferred qualifications ⢠Ability to provide an effortless customer service experience ⢠Ability to work independently from home ⢠Creative problem-solving approach ⢠Organized and able to multitask in a fast-paced environment ⢠Clear and professional written and verbal communication ⢠Must submit to a background investigation ⢠May be required to obtain an adjuster and/or appraiser license within 60 days of hire, if applicable ⢠Dedicated, private workspace free from distractions with appropriate desk and seating ⢠Reliable internet with minimum speeds of 50 MB download and 5 MB upload
⢠$1,000 Licensing Sign on Bonus may be available for candidates with applicable active licenses ⢠Benefits package from Day 1 of employment ⢠Time off ⢠Healthcare ⢠Retirement ⢠Competitive pay ⢠Support for continuous development and career advancement ⢠Flexible scheduling ⢠Time off policy supporting work/life balance ⢠Initial and ongoing training ⢠401K/pension ⢠Education reimbursement ⢠Programs to help balance work with the rest of your life ⢠Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse ⢠Monthly connectivity reimbursement to help offset internet costs
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