Senior Manager, Strategy & Operations

🔥 11 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Allstate

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1931

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Post-IPO Equity on 2014-01

Consulting • Logistics • Insurance

Allstate is an industry leader in providing insurance solutions, focusing on home, auto, device, and identity protection. With a commitment to customer well-being, Allstate aims to instill peace of mind and financial security for its customers. The company also emphasizes community impact and sustainability through various initiatives, showcasing their dedication to social responsibility and positive change.

📋 Description

• Serve as a strategic partner to Direct Phone Sales leadership and translate business priorities into activation, enablement, and adoption strategies • Develop and execute strategic plans supporting growth across call centers, Direct Agency, and retail store operations • Lead activation strategies that drive awareness, understanding, adoption, and sustained use of business initiatives • Create activation plans for frontline leaders and sales professionals • Establish feedback mechanisms and address adoption barriers • Measure and report activation effectiveness using business, performance, and employee adoption metrics • Lead knowledge-management strategy and ensure frontline teams have accurate, timely, actionable information • Improve sales processes, tools, workflows, documentation, and operational best practices • Simplify complex information to improve user experience and productivity • Build partnerships across DPS leadership, Distribution, Product, Marketing, Operations, Technology, Learning, and enterprise support teams • Use data and insights to monitor KPIs, identify trends, and inform strategic decisions • Streamline processes, eliminate inefficiencies, and champion test-and-learn practices • Lead and develop a high-performing team covering change activation, knowledge management, communications, and sales process mastery • Coach team members to operate as strategic consultants and trusted business partners

🎯 Requirements

• Bachelor's degree preferred • 10+ years of experience in strategy, operations, business transformation, sales enablement, change management, learning, or related disciplines • Demonstrated success supporting large-scale sales organizations or customer-facing operations • Strong executive presence and exceptional stakeholder management and influencing skills • Proven ability to lead through ambiguity and execute effectively in fast-paced environments • Experience building and scaling centralized support, enablement, or operational excellence functions • Strong business acumen and ability to connect activation strategies directly to business results • Exceptional analytical, communication, and organizational leadership capabilities • Required background investigation • Allstate generally does not sponsor individuals for employment-based visas for this position • For home work, dedicated private workspace, appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload are required

🏖️ Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse • Monthly connectivity reimbursement for employees eligible to work from home • Opportunity to challenge the status quo and shape the future of protection • Support for causes that mean the most to employees • Innovative work environment • Meaningful work serving clients, customers, and communities