Cloud Operations Manager

🔥 2 minutes ago

🏛️ District of Columbia, Virginia, +1 more states – Remote

🏛️ District of Columbia – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $116.9k - $243.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Accenture Federal Services

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

Accenture Federal Services is a division of Accenture that focuses on delivering technology and consulting services to the U. S. federal government. With capabilities in cloud, cybersecurity, data and artificial intelligence, digital engineering, and emerging technologies, Accenture Federal Services supports federal agencies in achieving mission-critical outcomes through innovation and technological advancement. The company emphasizes building secure, scalable solutions, enhancing decision-making with data-driven insights, and transforming digital infrastructures to meet complex governmental needs. By leveraging advanced R&D and human-centered design, they aim to improve the performance and resilience of government operations.

📋 Description

• Lead operational management and optimization of the cloud-hosted PeopleSoft ecosystem for the Army IPPS-A program within Oracle Cloud Infrastructure. • Develop and maintain the PeopleSoft cloud infrastructure roadmap, including upgrades, patch cycles, capacity planning, lifecycle activities, and modernization. • Define operational standards, service levels, support models, and platform governance with cross-functional stakeholders. • Establish governance for environment management, configuration control, change management, release coordination, and operational risk. • Oversee day-to-day operations across development, test, pre-production, and production environments. • Manage compute, storage, networking, backup/recovery, monitoring, logging, and operational tooling. • Ensure high availability, disaster recovery readiness, resilience, and reliability. • Plan and execute application, middleware, operating system, database, and security upgrades and patches. • Lead upgrade cycles through impact analysis, preparation, testing, validation, deployment, rollback planning, and post-implementation review. • Monitor system health, tune application servers, web tiers, process schedulers, databases, integrations, middleware, and infrastructure. • Implement automation to reduce manual effort and improve operational consistency. • Ensure compliance with STIGs, RMF, FedRAMP-aligned controls, vulnerability management, ATO/ATO-C, BCAP, and SCCA requirements. • Coordinate security patching, vulnerability remediation, secure configuration, access reviews, hardening, documentation, evidence collection, and accreditation activities. • Lead cloud engineers, system administrators, database administrators, application administrators, and operations analysts. • Coordinate infrastructure, development, database, testing, cybersecurity, mission owner, and third-party support teams. • Serve as a primary escalation point for production incidents, driving response, root cause analysis, recovery, corrective actions, and preventive improvements. • Maintain operational documentation, runbooks, SOPs, configuration baselines, escalation procedures, change records, and environment inventories.

🎯 Requirements

• Extensive experience managing large-scale PeopleSoft environments, including HCM, FSCM, CRM, ELM, or custom modules. • Extensive infrastructure operations experience, preferably OCI; AWS, Azure, or similar enterprise cloud experience is relevant. • Expertise in PeopleSoft administration, PeopleTools upgrades, patching, performance management, process scheduler operations, PIA/web tier operations, and environment lifecycle management. • Experience leading technical operations teams supporting complex, mission-critical, multi-environment enterprise systems. • Strong understanding of cybersecurity frameworks, compliance standards, secure cloud operations, vulnerability management, STIGs, RMF, and evidence-driven operations. • Experience coordinating upgrades, patches, releases, maintenance windows, change control, incident response, and operational readiness. • Strong communication, documentation, facilitation, and stakeholder coordination skills. • Experience supporting Army, DoD, federal government, or highly regulated enterprise systems preferred. • Experience with PeopleSoft or related platforms in OCI IL5/IL6 or similarly controlled cloud environments preferred. • Familiarity with DoD SCCA-aligned landing zones, mission owner tenancy operations, and accreditation support preferred. • Experience with Ab Initio, OAS/OAC, Kafka/Confluent, Oracle GoldenGate, Stonebranch Scheduler, Oracle Identity Suite, or Oracle database platforms preferred. • Prior ATO, ATO-C, RMF, compliance reporting, audit support, vulnerability remediation, or cyber accreditation experience preferred. • Active SECRET security clearance preferred. • Current Security+ certification preferred. • U.S. citizenship required. • Must have U.S. work authorization without current or future visa sponsorship requirement.

🏖️ Benefits

• Collaborative and caring community • Hands-on experience • Certifications • Industry training • Benefits information provided by the employer