Auto Mechanic, Service Manager, Bilingual French

🕒 September 25

🌐 United States, Canada – Remote

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🏈 Alabama, Alaska, +44 more states – Remote

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💵 $57.2k - $76.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

Where this job comes from

Posted on Ally's careers page, not through a job board

First seen by Remote Rocketship September 25

Still open on Ally's site. Checked 15 minutes ago.

Logo of Ally

Ally

10,000+ employees

Founded 1919

🚘 Automotive

🛡️ Insurance

💼 Consulting

Automotive • Insurance • Consulting

Ally is a leading digital financial services company, offering a wide array of banking and financial products through its direct banking subsidiary, Ally Bank. As a Member FDIC and Equal Housing Lender, Ally Bank offers deposit products, credit cards, and mortgages, and provides auto financing services. The company also has a strong investment arm, Ally Invest, which offers securities and advisory services, though these products are not FDIC insured. With services across banking, investing, and lending, Ally aims to offer a simple and comprehensive financial experience under one roof.

📋 Description

• Assist selling dealers and repair facilities with filing claims using systematic listening and probing • Respond to inbound calls and written correspondence from customers, selling dealers, repair facilities, and financial institutions • Provide policy administration and technical claim support for vehicle service contracts and insurance programs including GAP and Tire & Wheel • Achieve customer satisfaction when handling contract and claim matters • Research existing case information using manuals, databases, or contacts • Partner with selling dealers, repair facilities, retail customers, and financial institutions

🎯 Requirements

• Must be bilingual in English and French • High school diploma or GED equivalent • 0+ years of experience required • 2+ years of experience in the automotive repair industry preferred • Automotive mechanical background or experience as an auto mechanic, dealership service manager, service technician, service or parts personnel, or auto retail employee • Recent graduates with technical degrees/certifications in automotive technology considered • Strong mechanical background • Ability to communicate effectively with repair facilities • Problem-solving, negotiation, and quick decision-making abilities • Ability to manage conflicting priorities • Knowledge of computer basics and navigation of technical platforms • Must pass a virtual mechanical test as part of the interview process

🏖️ Benefits

• 20 paid time off days • 11 paid holidays • 8 hours of volunteer time off yearly • 401(k) retirement savings plan with matching and company contributions • Student loan pay downs • 529 educational savings assistance programs • Tuition reimbursement • Employee stock purchase plan • Financial learning center and financial coach access • Medical, dental and vision insurance • Employee, spouse and child life insurance • Short- and long-term disability insurance • Employer contributions to a Health Savings Account • Healthcare FSA • Critical illness, accident and hospital indemnity insurance • Total well-being program • Adoption, surrogacy and fertility assistance • Paid parental and caregiver leave • Dependent Day Care FSA • Back-up child and adult/elder care days • Childcare discounts • Mentally Fit Employee Assistance Program • Subsidized and discounted Weight Watchers® program • Other employee discount programs • Travel allowances, depending on role • Relocation assistance, depending on role • Signing bonus, depending on role • Equity, depending on role • Annual incentive plan / pay-for-performance incentives

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