Production Operator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aloplay

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🎲 Gambling

🤝 B2B

☁️ SaaS

Gambling • B2B • SaaS

Aloplay is a B2B iGaming technology provider offering a modular, AI-powered all-in-one platform for casino and sportsbook operators. It provides player account management (PAM), content aggregation via a single API to hundreds of game studios and thousands to hundreds of thousands of games, a prediction/event-based trading engine, CRM/loyalty/gamification tools, payments, analytics, and managed turnkey and white-label services. Built on microservices with enterprise-grade security and multi-jurisdiction compliance, Aloplay sells its platform and operations as SaaS and managed services to licensed operators looking to launch, scale, and operate online casinos and sportsbooks.

📋 Description

• Monitor dashboards, alerts, payments, and game and sports provider status • Use AI assistants to triage alerts, search logs, and summarize issues before escalation • Follow runbooks and open, track, and escalate incidents with clear evidence • Check stuck deposits and withdrawals, failed bet settlements, and provider downtime; act according to runbooks • Enable or disable games, providers, or payment methods according to runbooks and approval • Inform Support and CRM teams during incidents • Prepare shift handover reports drafted by AI and checked by the operator • Suggest improvements to runbooks and alerts • Watch the platform 24/7, act first on incidents, and keep players and money flows safe

🎯 Requirements

• 1+ year support / NOC experience • Comfortable with dashboards, logs, and basic SQL • Daily use of AI tools such as ChatGPT, Gemini, or similar for log reading, summaries, and reports • Ability to check AI output before acting • Understanding of AI safety basics, including not putting secrets or player data into public AI tools • Follows approval steps • Clear written English • Calm under pressure • Availability for rotating shifts, including nights and weekends

🏖️ Benefits

• Full-time employment • AI assistants/tools provided or used for operational work