Brokerage Operations Associate II – New Accounts

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alpaca

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔌 API

💳 Fintech

₿ Crypto

API • Fintech • Crypto

Alpaca is a fintech company that provides a comprehensive brokerage and trading platform through a suite of APIs. These APIs enable developers and businesses to integrate algorithmic trading, app development, and embedded investing into their services. Alpaca offers services like trading in US stocks, ETFs, and cryptocurrency with options for local currency transactions. The company is recognized for its cyber security practices and is a member of FINRA and SIPC. Alpaca is ideal for fintech startups, broker-dealers, hedge funds, and other financial services looking to build sophisticated trading applications and platforms with minimal friction through their well-documented Broker API.

📋 Description

• Support accounts-related work across the account lifecycle, including onboarding, maintenance, updates, compliance-related cleanup, recurring operational projects, and initiative-based work • Process day-to-day accounts workflow, including onboarding, maintenance, updates, and closures • Fully own escheatment and abandoned property operations • Fully own monthly statement and trade confirmation review • Execute legacy cleanup and data hygiene projects to meet CIP requirements, including partner and user communications • Analyze spreadsheets, exports, and operational lists to identify issues, find patterns, and drive items to resolution • Query databases at an operations level to identify and scope cleanup work, batch remediation, and measure progress • Work alongside New Accounts analysts on day-to-day processing and support the New Accounts Principal Manager on larger cleanup initiatives • Identify repeatable processes and drive them into ongoing workflows, making them more efficient or automated over time • Collaborate with Product, Engineering, Data, Compliance, and partner-facing teams to translate operational problems into actionable next steps • Report to the Director of Operations

🎯 Requirements

• Active FINRA Series 7 registration • 3+ years of brokerage or financial services operations experience in one or more of: new accounts, account maintenance, CIP/AML, escheatment, statement review, or related account operations • Strong Excel or Google Sheets skills and comfort working from large lists, exports, and reconciliation-style work • Understanding of databases, tables, fields, and how data connects for direct operational data investigation for cleanup and solutions • Comfortable working independently and able to take clear direction when available or interpret priorities and determine direction when it is not • Strong follow-through and ownership of assigned queues and projects • Strong written and verbal communication skills for partner, user, and internal stakeholders communications • Attention to detail, accuracy, and reliability in a fast-paced, remote environment • Exposure to AML frameworks, sanctions screening, or identity verification workflows • Technical fluency for a fintech environment (APIs, data terminology, basic system architecture) and comfort working with Product and Engineering • Bachelor’s degree or equivalent experience • Excited about Alpaca’s mission and comfortable supporting a global partner and customer base • FINRA Series 24 registration, or willingness to pursue over time • Experience with EDD, KYB, or business entity account support • Deeper experience with escheatment or abandoned property programs • Deeper experience with statement review, trade confirmation review, or similar control workflows • Interest in using AI tools to work smarter on drafting, summarization, and repetitive analysis • Prior experience in a B2B, API-driven, or correspondent brokerage model

🏖️ Benefits

• Competitive Salary & Stock Options • Health Benefits • New Hire Home-Office Setup: One-time USD $500 • Monthly Stipend: USD $150 per month via a Brex Card