Principal Product Manager – Enterprise Admin Experience

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $190k - $250k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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AlphaSense

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Debt Financing on 2022-06

Consulting • Healthcare • Marketing

AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.

📋 Description

• Define and lead the development of Enterprise Administration at AlphaSense • Build systems, workflows, and tooling enabling internal teams and enterprise customers to configure, manage, and scale the platform efficiently • Set direction for enterprise administration across the full customer lifecycle, from account setup and provisioning through ongoing management, growth, and renewal • Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems • Map and optimize the enterprise customer lifecycle from initial provisioning through renewal • Ensure tooling and workflows support scalability and efficiency for AlphaSense users and client administrators • Orchestrate alignment across multiple technology and operational teams for cohesive end-to-end execution • Influence senior stakeholders and executives to drive investment and prioritization for cross-functional initiatives • Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction

🎯 Requirements

• 10+ years of experience • Track record of driving end-to-end, cross-functional transformation initiatives in enterprise SaaS • Ability to navigate complex organizational structures and align senior stakeholders across product, engineering, operations, and go-to-market functions • Experience mapping and redesigning end-to-end workflows involving multiple systems, disparate teams, and complex edge cases • Experience in enterprise lifecycle management, internal tooling, or admin experience domains • Ideally, exposure to provisioning, account configuration, and customer lifecycle systems • Ability to drive clarity, momentum, and execution amid competing priorities in a high-growth environment • Ability to work at both detailed workflow and strategic executive-discussion levels • User- and outcome-obsessed approach, balancing operational realities with customer empowerment and experience quality

🏖️ Benefits

• Performance-based bonus • Equity • Generous benefits program • Equal-opportunity employment • Reasonable accommodation for qualified employees with protected disabilities, as required by applicable laws