Senior Director, Account Management, Consulting

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $200k - $250k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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AlphaSense

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

🤖 Artificial Intelligence

💸 Finance

🏢 Enterprise

💰 Debt Financing on 2022-06

Artificial Intelligence • Finance • Enterprise

AlphaSense is a market intelligence and search platform that empowers companies to unlock critical insights across an extensive universe of public and private content, including company filings, broker research, expert calls, and market trends. Its AI-driven technology affords users the ability to conduct comprehensive due diligence with speed and accuracy, reducing uncertainty and blind spots in decision-making. Trusted by major corporations, financial institutions, and asset management firms globally, AlphaSense serves sectors such as financial services, health care, and technology by providing generative AI-powered solutions that integrate internal proprietary data with external premium content.

📋 Description

• Lead a team of Account Managers, Account Directors, Key Account Directors, and managers to surpass our business retention and expansion targets in close partnership with Sales • Drive strong commercial results by coaching + modeling 360 degree client relationship-building and driving value realization for customers through strong product utilization • Accurately forecast retention and growth for your book of business through operational rigor, inspection, and a deep understanding of the dynamics of our accounts • Own talent management and development for individual contributors and managers through hands on coaching, mentorship, and implementation/execution of scalable performance management programs • Maintain strong performance + uphold our cultural values through a period of change and transformation • Craft a clear narrative for your team’s performance + customer signals clearly to leadership • Recruit top talent for your growing team • Act as a senior voice for the customer across the organization aligning with Product, Enablement, and Marketing on roadmap feedback, go-to-market motions, and customer facing initiatives.

🎯 Requirements

• 10+ years of work experience in sales, account management, or client success • 5+ years of direct people management experience • 2+ year managing managers • A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job • Ability to distill and explain complex issues in simple terms • Experience operationalizing the customer journey • An intelligent, articulate, consultative and confident client facing professional • Must have the personal motivation and ability to contribute to a dynamic and entrepreneurial team culture • Superior ability to develop rapport with new people, and to maintain relationships, combined with a positive and proactive personality • Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt • Outstanding oral, written and presentation skills • Effective time management and task prioritization when under pressure.

🏖️ Benefits

• You may also be offered equity, and a generous benefits program.