Senior Accounts Receivable Associate

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ALTEVA

11 - 50 employees

Founded 2000

☁️ SaaS

🏠 Real Estate

🤝 B2B

SaaS • Real Estate • B2B

ALTEVA is a French software company that develops Mission One, a GMAO (computerized maintenance management) platform. Mission One is presented as a cloud-enabled maintenance management solution (SaaS) for maintenance service providers, property owners/fund managers and building occupants across sectors (office, healthcare, public, retail & leisure, transport, industry). Key capabilities include regulatory compliance and safety registers, planning and optimization of preventive/corrective interventions, resource and inventory management, mobile apps with offline support and QR code integration, dashboards and KPIs, customer portals, and API-based interoperability. ALTEVA positions Mission One as an enterprise-grade tool to optimize building maintenance, ensure compliance, improve occupant experience and reduce environmental impact.

📋 Description

• Manage follow-up and resolution of outstanding accounts for enterprise-level clients • Perform AR activities across multiple client and internal systems, ensuring accuracy and consistency • Investigate and resolve complex denials, underpayments, and account discrepancies • Coordinate with Billing, Account Management, and other teams to address issues impacting reimbursement • Monitor and manage workqueues to ensure timely and accurate account follow-up • Identify trends in denials, payer behavior, and workflow inefficiencies • Support reconciliation efforts across systems, including payments and account balances • Assist with client-related requests and provide updates on account status as needed • Ensure adherence to SLAs, client requirements, and internal performance standards • Provide guidance and support to AR Associates working on enterprise accounts

🎯 Requirements

• 10+ years of accounts receivable or revenue cycle experience required • Strong understanding of AR workflows, denial management, and payer follow-up • Experience working with complex or high-volume accounts • Ability to navigate multiple systems and reconcile data across platforms • Strong analytical, problem-solving, and organizational skills • Effective communication and collaboration skills

🏖️ Benefits

• health, dental, vision • employee assistance plan • paid family leave • short-term disability • life insurance • 401(k) plan with employer match • flexible spending accounts • employee discount program • employee referral program

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