Senior Billing Associate

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🔥 47 minutes ago

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ALTEVA

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2000

☁️ SaaS

🏠 Real Estate

🤝 B2B

SaaS • Real Estate • B2B

ALTEVA is a French software company that develops Mission One, a GMAO (computerized maintenance management) platform. Mission One is presented as a cloud-enabled maintenance management solution (SaaS) for maintenance service providers, property owners/fund managers and building occupants across sectors (office, healthcare, public, retail & leisure, transport, industry). Key capabilities include regulatory compliance and safety registers, planning and optimization of preventive/corrective interventions, resource and inventory management, mobile apps with offline support and QR code integration, dashboards and KPIs, customer portals, and API-based interoperability. ALTEVA positions Mission One as an enterprise-grade tool to optimize building maintenance, ensure compliance, improve occupant experience and reduce environmental impact.

📋 Description

• Manage full-cycle claim intake through charge release for high-volume, enterprise-level accounts • Execute billing activities across multiple client and internal systems, ensuring data accuracy and consistency • Coordinate closely with Account Managers, AR teams, and other stakeholders to align on priorities and account needs • Support account setup and maintenance, including billing rules, workflows, and system configurations • Own resolution of complex billing issues and escalations, including cross-system discrepancies • Monitor workflow queues and ensure timely processing and proper routing of accounts • Identify operational gaps across systems and workflows and recommend process improvements • Partner with coding and other teams to resolve dependencies impacting billing accuracy or timeliness • Assist with client-related requests and provide operational insights as needed • Ensure adherence to SLAs, client requirements, and internal performance standards • Provide guidance and support to Billing Associates working on enterprise accounts

🎯 Requirements

• 10+ years of medical billing or revenue cycle experience required • Strong understanding of front-end billing workflows and charge release processes • Experience working with high-volume or complex accounts • Ability to navigate and manage work across multiple systems and platforms • Strong problem-solving and analytical skills, particularly in cross-functional environments • Excellent organizational and communication skills

🏖️ Benefits

• Health, dental, vision insurance • Employee assistance plan • Paid family leave • Short-term disability and life insurance • 401(k) plan with employer match • Flexible spending accounts • Employee discount program • Employee referral program