Enrollment Specialist

Job not on LinkedIn

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $21 - $27 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Amae Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

🔬 Science

Healthcare • Wellness • Science

Amae Health is a clinical health services organization that delivers precision medicine and integrated, in-person care for people living with complex mental health conditions. The company operates outpatient clinics in multiple U. S. cities and offers multidisciplinary services—psychiatry-led treatment, group therapy (CBT, DBT), family support, integrated nutrition/exercise/sleep management, primary care, mindfulness and holistic health coaching, and peer support—while partnering with academic medical centers to advance research. Amae combines clinical care with data-driven research and administrative/technology support to personalize treatment and scale evidence-driven approaches toward improved outcomes and new discoveries.

📋 Description

• Answer inbound calls from potential patients, families, caregivers, hospitals, and social workers • Review potential members’ Verification of Benefits and understand copays, deductibles, and out-of-pocket costs • Conduct outbound calls to follow up on patient referrals • Coordinate with hospitals, social workers, patients, and families • Engage with social workers to understand patient needs and encourage referrals to Amae Health • Convey clear information about Amae Health’s services • Schedule and follow up on calls to ensure ongoing communication and referral progress • Maintain accurate interaction and follow-up records in the CRM system • Provide compassionate support to patients, families, and social workers • Collaborate with internal teams to ensure a seamless referral process and high-quality patient care

🎯 Requirements

• 2+ years of customer service experience in a healthcare-related setting • Experience in the mental health field (preferred) • Excellent verbal and written communication skills • Persistent, resourceful, and proactive in securing patient referrals and supporting patients throughout the enrollment process • Strong proficiency with CRM systems and computer applications, e.g., Slack, Google Suite, and RingCentral • Empathetic and compassionate when handling sensitive patient information and situations • Strong organizational skills and attention to detail • Able to work independently and collaboratively as part of a team • Comfortable having supportive conversations about complex mental health experiences • High emotional intelligence • Comfortable in a phone-based environment • Goal-oriented and resourceful

🏖️ Benefits

• Comprehensive Medical, Dental, & Vision Insurance • Paid Time Off • Short-Term and Long-Term Disability Insurance • Commuter Benefits • 12 Weeks Paid Parental Leave – Available to both birthing and non-birthing parents • 401(k) Retirement Plan • 11 company holidays • FSA & HSA savings programs • Unlimited PTO • Employee well-being programs