Support Specialist

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⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $28 - $38 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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AmazingCo

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Series A on 2019-09

At AmazingCo, we’re obsessed with creating unique and super-fun experiences that bring people closer together.Our mission is to give everyone the opportunity to discover the world around them in interesting and unexpected ways, while building genuine connections that enrich their lives. In a time when digital addiction is leading to a lack of human connection, we embrace the best of technology to make your real-world experiences even better. We’ve made it easy to discover something new about a place you love. Learn something new about an old friend. Or explore a new destination entirely.AmazingCo as a business is a vibrant & high growth, VC backed start-up operating across the USA, Canada, the United Kingdom, Australia and New Zealand. A purpose and values driven business with a proudly diverse and distributed team of over 100 people in every corner of the world, with a home base and headquarters in Melbourne, Australia.We’re completely reinventing the way experiences are designed and delivered globally. It’s been an incredible journey that has seen us grow rapidly. And all this growth is creating tremendous opportunities for our people. Think this sounds like you? Then we’d love to connect.

📋 Description

• Provide professional support, bookings, picnic reservations, client inquiries • Organize service requests and maintain accurate records • Assist with daily operating duties • Respond to clients' bookings and inquiries promptly • Deliver clear, transparent communication and refer complex issues appropriately • Coordinate and track service requests from start to finish • Schedule appointments and liaise with internal departments and service suppliers • Maintain accurate records and data entry • Participate in team meetings and training opportunities • Identify process improvement and service quality possibilities

🎯 Requirements

• GED or high school diploma or equivalent • Minimum one year experience in customer service, administrative support, resident services, operations support, scheduling or related field • Excellent written and verbal communication skills • Excellent organizational and time management skills • Strong organizational and multi-tasking skills • Attention to detail and a devotion to accuracy • Experience with Microsoft Office Suite, Google Workspace and web based business applications • A good high speed internet connection and a dedicated work area • Independent, self-starting, and able to connect with a distant team.

🏖️ Benefits

• Medical, Dental & Vision Insurance • 401(k) business match retirement plan • Vacations & Time Off • EAP, Employee Assistance Program • Professional Development Reimbursement • Opportunities for training and career advancement at all times • Staff health & wellness services • Collaborative and inclusive work environment to grow our employees to the best of our abilities