
501 - 1000 employees
Founded 1999
🏥 Healthcare
💼 Consulting
🧬 Biotechnology
💰 Series unknown on 2017-11
Healthcare • Consulting • Biotechnology
Ambry Genetics is a clinical diagnostic laboratory specializing in advanced genetic testing for hereditary cancer, rare disease, and other inherited conditions. The company offers DNA and paired DNA/RNA testing (including +RNAinsight®), exome sequencing with proactive reanalysis (Patient for Life), and lab-supported digital care tools (Ambry CARE) to help identify at-risk patients, facilitate testing, and report actionable results. Ambry also conducts translational genomics research and collaborates with academic and industry partners to improve variant classification and diagnostic yield.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $21 - $24 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
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501 - 1000 employees
Founded 1999
🏥 Healthcare
💼 Consulting
🧬 Biotechnology
💰 Series unknown on 2017-11
Healthcare • Consulting • Biotechnology
Ambry Genetics is a clinical diagnostic laboratory specializing in advanced genetic testing for hereditary cancer, rare disease, and other inherited conditions. The company offers DNA and paired DNA/RNA testing (including +RNAinsight®), exome sequencing with proactive reanalysis (Patient for Life), and lab-supported digital care tools (Ambry CARE) to help identify at-risk patients, facilitate testing, and report actionable results. Ambry also conducts translational genomics research and collaborates with academic and industry partners to improve variant classification and diagnostic yield.
• Provide accurate technical and clinical information to clients and patients • Follow up and communicate with clients for order-specific information and documentation while ensuring an outstanding customer experience • Support internal teams by addressing or triaging clinical inquiries and requests appropriately • Monitor and track cases through lab and reporting processes using personal follow-up lists and team audits • Maintain current knowledge of Ambry’s products, policies, protocols, and information technology systems • Support internal teams with additional projects, including data mining, non-standard protocols, and research and development • Act as a liaison between internal and external groups • Organize workflows by tracking cases throughout the lab and reporting process and following up with clients and patients as needed
• Bachelor’s degree or equivalent combination of education and experience • Excellent verbal and written communication skills with ability to convey complex information in a clear and concise manner • Experience with multi-tasking responsibilities while maintaining high level of attention to detail • General computer and Google Suite proficiency • Ability to work both independently and in a team setting • Flexibility regarding job assignment and changes to workflow • Organized, time management and prioritization skills • Problem-solving and troubleshooting skills • Experience working in the healthcare industry preferred, but not required • Customer service experience preferred, but not required • Ability to work 7:30am–4:00pm Pacific Time Zone
• Full range of benefits, which may include incentive compensation • Restricted stock units • Medical and other benefits depending on the position
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