Senior Account Relations Coordinator

🕒 June 15

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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American Fidelity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

⚕️ Healthcare Insurance

🤝 B2B

👥 HR Tech

Healthcare Insurance • B2B • HR Tech

American Fidelity is a provider of employer-focused benefits and supplemental insurance solutions that helps organizations design, administer, and communicate their employee benefits programs. The company combines voluntary insurance products, administrative services, benefits education, and a digital enrollment platform (AFenroll® and a mobile app) with year-round account support and professional enrollment services to improve employee engagement and simplify HR benefits administration. American Fidelity serves a range of industries—especially education and public sector employers—by offering tailored, industry-specific benefits packages and compliance support.

📋 Description

• Building and maintaining strong relationships with VIP and high-profile employer groups • Providing dedicated support and issue resolution • Acting as a liaison between employer groups and key internal departments • Offering training and support related to administrative processes, tools, and services

🎯 Requirements

• Excellent customer service skills • Advanced analytical skills • Advanced proficiency with PC Windows-based software including Microsoft Office applications • Advanced knowledge of specific systems which relate to enrollment, group set up and billing, including OIPA, Alegeus, Mainframe, OnBase, Afenroll • Easily adapts to new software technology applications • Strong organizational skills with proven attention to detail • Outstanding and proven oral and written communication skills • Demonstrated ability to communicate with all levels of leadership • Proven ability to multi-task • Excellent interpersonal skills • Ability to work well in a team environment

🏖️ Benefits

• Medical Clinic available onsite and virtually • Waterfront Grill • Free Parking Garages • Walking Trails • Basketball and Pickleball Courts • Fitness Center with state of the art equipment and personal training