
1001 - 5000 employees
🏥 Healthcare
🛡️ Insurance
⚕️ Healthcare Insurance
Healthcare • Insurance • Healthcare Insurance
American Health Marketplace is a company that connects clients with licensed agents to help them find affordable and suitable health insurance plans. They offer a streamlined process to navigate the complexities of healthcare coverage, providing personalized support and expert guidance to ensure clients make informed decisions. American Health Marketplace also provides a pharmacy discount card, offering significant savings on prescription medications across a large network of drugstores. Their services are designed to simplify and enhance the overall healthcare experience for individuals and families.
🔥 14 hours ago
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1001 - 5000 employees
🏥 Healthcare
🛡️ Insurance
⚕️ Healthcare Insurance
Healthcare • Insurance • Healthcare Insurance
American Health Marketplace is a company that connects clients with licensed agents to help them find affordable and suitable health insurance plans. They offer a streamlined process to navigate the complexities of healthcare coverage, providing personalized support and expert guidance to ensure clients make informed decisions. American Health Marketplace also provides a pharmacy discount card, offering significant savings on prescription medications across a large network of drugstores. Their services are designed to simplify and enhance the overall healthcare experience for individuals and families.
• Educate consumers on Affordable Care Act (ACA) Marketplace health insurance options • Assess individual and family coverage needs and explain available plan options • Explain premiums, deductibles, copays, provider networks, prescription coverage, and other plan features • Guide consumers through the ACA Marketplace application and enrollment process • Provide professional, consultative customer service throughout consumer interactions • Maintain accurate customer information, application details, and enrollment documentation in company systems • Follow up with prospective and enrolled consumers as required • Meet sales, conversion, quality, productivity, attendance, and customer experience expectations • Maintain compliance with CMS, Marketplace, carrier, licensing, and company requirements • Maintain required insurance licenses, certifications, carrier appointments, and Marketplace credentials • Participate in ongoing training, coaching, performance development, and team meetings • Navigate multiple computer systems and applications while assisting customers • Perform additional duties as assigned
• Active Health or Health/Life Insurance License in good standing • Active National Producer Number (NPN) • Newly licensed insurance agents are encouraged to apply; prior ACA sales experience is not required • Previous ACA, health insurance, telesales, call center, or customer service experience preferred • Ability to complete and maintain all required ACA Marketplace/FFM registration and training prior to conducting Marketplace enrollments • Ability to satisfy applicable carrier contracting and appointment requirements • Strong verbal communication, listening, and customer service skills • Comfortable working in a goal-oriented and performance-driven sales environment • Coachable, dependable, professional, and motivated to develop within the insurance industry • Strong computer navigation skills with the ability to learn and work within multiple systems • Ability to work independently while contributing to a remote team environment • Reliable high-speed internet connection and a professional remote workspace • Ability to maintain required licensing, certifications, and continuing education requirements • Ability to work additional hours, evenings, or weekends when business needs require, particularly during peak Open Enrollment periods
• Paid Holidays (6) • Paid Time Off • Medical Insurance, National Plan Options • Dental Insurance • Vision Insurance • Voluntary Life and AD&D • Plans including Accident, Critical Illness, Hospital Indemnity • Employee Assistance Program • 401(k) with portion of Co Match • Bereavement Leave & Jury Duty Pay • Commission opportunities • Ongoing training, coaching, and support
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