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Associate Product Manager – AI & Voice Technology

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $65k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Americor's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Americor

Americor

201 - 500 employees

💳 Fintech

💸 Finance

Fintech • Finance

Americor is a leading Finance Technology (FinTech) company that provides debt relief solutions to clients struggling with unsecured debt. Utilizing a proprietary online platform, Americor offers services such as debt consolidation loans, debt settlement, and credit counseling to help individuals and families reduce their debt burden. Through the Americor Advantage program, clients can restructure their debt payments, potentially reduce the total debt owed, and save on long-term interest fees. The company aims to help clients become debt-free in 24-48 months without upfront fees or credit score impacts. As an accredited member of the American Association for Debt Resolution, Americor is committed to providing consumer-friendly debt solutions and abides by federal regulations in the debt settlement industry.

📋 Description

• Support day-to-day product operations, including tickets, requirements, specifications, backlog management, testing, releases, and documentation • Gather business requirements and translate them into clear product requirements and development tasks • Coordinate with development, sales, and business stakeholders to execute product updates and initiatives • Review call recordings and conversation transcripts to identify AI performance issues and improvement opportunities • Analyze customer and internal user experiences to identify friction points and recommend product enhancements • Monitor product metrics, performance trends, and anomalies; proactively flag issues • Compile findings into reports with prioritized recommendations for Product Leadership • Collaborate with developers to test, validate, and implement product improvements • Manage assigned tasks, priorities, and product operations across key initiatives • Maintain product documentation, requirements, and project deliverables • Leverage AI tools to automate repetitive tasks, optimize workflows, and improve team efficiency • Stay current on emerging AI technologies, product trends, and process improvement opportunities

🎯 Requirements

• Must reside in the United States • Minimum of 2 years of experience in product operations, product management, technology, software development, project coordination, or a related field • Strong organizational and project management skills • Excellent written and verbal communication skills • Working understanding of APIs, integrations, software development workflows, and the product development lifecycle • Strong analytical and problem-solving skills • Experience using AI tools to improve productivity, solve problems, automate workflows, or analyze information • Exceptional attention to detail and a proactive approach to identifying and resolving issues • Comfortable working in a fast-paced, collaborative environment with changing priorities • Russian language proficiency is a strong plus • Must not require visa sponsorship

🏖️ Benefits

• Remote flexibility • Medical, dental, and vision insurance • 401(k) retirement plan • Career growth opportunities • Innovative work environment • Top workplace culture

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