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Bilingual Welcome Call Coordinator, Part-Time

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $18 / hour

⏱ Part Time

🟡 Mid-level

đźź  Senior

đź’¬ Bilingual

🦅 H1B Visa Sponsor

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đź‘» Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of Americor

Americor

201 - 500 employees

đź’ł Fintech

đź’¸ Finance

Fintech • Finance

Americor is a leading Finance Technology (FinTech) company that provides debt relief solutions to clients struggling with unsecured debt. Utilizing a proprietary online platform, Americor offers services such as debt consolidation loans, debt settlement, and credit counseling to help individuals and families reduce their debt burden. Through the Americor Advantage program, clients can restructure their debt payments, potentially reduce the total debt owed, and save on long-term interest fees. The company aims to help clients become debt-free in 24-48 months without upfront fees or credit score impacts. As an accredited member of the American Association for Debt Resolution, Americor is committed to providing consumer-friendly debt solutions and abides by federal regulations in the debt settlement industry.

đź“‹ Description

• Assist customers with inquiries and provide clear information • Transfer calls to appropriate departments • Follow call center scripts to ensure accurate, consistent responses • Update the CRM database with detailed conversation notes • Support Debt Consultants during the client enrollment process • Adhere to communication procedures, policies, and guidelines • Meet or exceed individual and team performance goals • Perform additional duties as assigned to support the team and enhance the customer experience

🎯 Requirements

• Strong verbal and written communication skills in Spanish & English • Customer-focused attitude with patience, friendliness, and positivity • Experience with Google Workspace or similar platforms • Proficient typing skills for accurate data entry and record-keeping • Excellent attention to detail • Previous experience in customer service or sales is a plus • Must reside in the United States • Must not require visa sponsorship • Hardwired ISP with a fiber or cable connection • Minimum bandwidth of 50 Mbps download and 10 Mbps upload • Wireless internet services such as Verizon Home 5G or T-Mobile Home Internet are not allowed

🏖️ Benefits

• Paid training • Opportunity to make a meaningful impact on clients' financial well-being • Competitive compensation package • Flexible working hours • Positive and collaborative work environment • Career growth and development opportunities

Apply Now

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