Retail Processing Trainer

🔥 0 minutes ago

🌵 Arizona, Ohio, +1 more states – Remote

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💵 $76.4k - $94.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of AmeriHome Mortgage Company, LLC

AmeriHome Mortgage Company, LLC

501 - 1000 employees

💸 Finance

💳 Fintech

🏦 Banking

Finance • Fintech • Banking

AmeriHome Mortgage Company, LLC is a privately held mortgage lender established in 2013. Based in Westlake Village, California, and licensed in 48 states, it has become a top 10 mortgage lender by 2017. The company specializes in a variety of mortgage options, including Agency, Government, Non-Agency Jumbo, and both Qualified and Non-Qualified Mortgages. AmeriHome employs over 500 people across multiple facilities and is committed to improving customer service and offering competitive pricing, while maintaining a focus on compliance and responsible lending practices.

📋 Description

• Design and conduct training programs to enhance employee competencies and workplace performance • Support operational readiness through consistent onboarding, process adherence, and performance support for processing teams • Perform training needs assessments by evaluating strengths and weaknesses • Translate requirements into training that prepares employees for the next step of their career path • Develop or oversee classroom handouts, instructional materials, aids, and manuals • Direct structured learning experiences and monitor quality results • Deliver training courses and assess training effectiveness • Ensure taught skills and techniques are incorporated into employee work behavior • Periodically evaluate and update ongoing programs to reflect changes • Stay current with trends and tools in employee development

🎯 Requirements

• 3+ years of related experience in Training or similar field • High school diploma required • Entry level to intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices • Intermediate mortgage industry experience • Intermediate speaking and writing communication skills

🏖️ Benefits

• Competitive salaries • Ownership stake in the company • Medical and dental insurance • Time off • 401k matching program • Tuition assistance program • Employee volunteer program • Wellness program • Opportunity to bolster business knowledge and gain hands-on experience to help grow your career

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