Manager of Strategic Events

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $88.2k - $163.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🎪 Events

🦅 H1B Visa Sponsor

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Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Develop, plan, and execute sophisticated, senior-level events for Fortune 100 clients • Serve as primary strategic advisor on meetings strategy, process optimization, and technology infrastructure decisions • Build and maintain relationships with key partners and understand client objectives and business priorities • Identify growth opportunities within the account while maintaining high service-delivery standards • Facilitate collaboration across Amex GBT entities for coordinated event delivery • Lead collaborator calls and maintain awareness across event portfolios • Mentor travel support agents on group communication and travel logistics • Support US time zone coverage for multi-event coordination and customer inquiries • Lead end-to-end event operations, including pipeline updates, spend monitoring, and infrastructure planning • Drive process improvements with Global Services teams • Coordinate room block negotiations and logistics with hotel partners across the Americas • Establish and maintain reporting frameworks, data integrity, and partner communication

🎯 Requirements

• 8+ years of customer-facing responsibility with Fortune 100 organizations, with shown success leading sophisticated, high-stakes relationships • Demonstrated expertise in events planning and delivery at a senior level • Deep knowledge of business travel operational processes, industry practices, and commercial dynamics • Strong commercial acumen with ability to navigate sensitive client relationships and strategic account considerations • Ability to collaborate across functional areas, geographies, and cultures with tact and influence • Track record of delivering results under pressure while maintaining quality and client satisfaction • Time management and problem-solving skills with ability to balance multiple priorities • Communication and relationship-building abilities with internal teams and external partners • Strategic ability to balance operational execution with business development opportunities • Candidates based in Eastern timezone strongly preferred based on business needs

🏖️ Benefits

• Discretionary annual bonus based on company and individual performance • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Travel perks and weekly deals on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global INclusion Groups • Reasonable accommodation for qualified individuals with disabilities

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