Admissions Coordinator – Adult Residential Healthcare

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🏄 California – Remote

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💵 $20 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 2%

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Logo of AMFM Healthcare

AMFM Healthcare

201 - 500 employees

Founded 2011

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Private Equity Round on 2021-05

Healthcare • Healthcare Insurance • Mental Health

AMFM Healthcare is a mental health treatment organization providing compassionate, evidence-based care across various programs including residential treatment, outpatient services, and telehealth options. With a focus on individualized treatment plans, AMFM offers a wide range of therapies to address conditions such as anxiety, depression, trauma, and personality disorders. Located in California, Virginia, and Washington State, the organization emphasizes a holistic approach to mental wellness, fostering a supportive environment for clients throughout their healing journey.

📋 Description

• Answer inbound calls from prospective clients and their families • Conduct preliminary assessments to determine eligibility and fit for programs • Gather and organize documentation for the Director of Admissions and clinical leadership • Schedule intake assessments and coordinate with internal teams for a seamless handoff • Guide families through the admissions process, including financial and insurance discussions • Provide emotional support and clear information to clients • Maintain accurate records and communication using Salesforce CRM and other platforms • Attend and participate in admissions team meetings

🎯 Requirements

• Strong verbal and written communication skills with a warm, professional tone • Ability to multitask and remain calm under pressure • Friendly and empathetic demeanor with a passion for helping others • Familiarity with behavioral health or willingness to learn • Proficiency in Microsoft Office, Google Workspace, Adobe Acrobat, and Salesforce or similar CRM systems • Highly organized and self-motivated in a remote work environment • Must be 18 years or older • High School Diploma or GED required • Must successfully complete a federal, state, and company-specific background check • Able to sit for extended periods, use a computer, and lift up to 10 lbs

🏖️ Benefits

• Fully remote position • Flexible hours • Positive, supportive, compassionate, and collaborative team culture • Career development and internal mobility opportunities • Reasonable accommodations for qualified individuals with disabilities

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