Associate Director, Health IT Liaison Team Lead

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Logo of Amgen

Amgen

10,000+ employees

Founded 1980

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

💰 $28.5G Post-IPO Debt on 2022-12

Biotechnology • Pharmaceuticals • Science

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• Lead, coach, and develop the Health IT Liaison team to ensure effective execution of account plans, adherence to compliance standards, and continuous improvement. • Evaluate performance, provide constructive feedback, recognize achievement, and identify training needs; partner with training teams to design and deliver programs. • Lead national training initiatives, including new hire onboarding and ongoing team learning programs • Support the Health IT Liaison strategy, messaging, tools, & field teams’ training for EHR initiatives supporting CV and Bone therapeutic areas • Work with third-party vendors to facilitate the internal legal, regulatory and medical review of marketing materials via the Materials Approval and Compliance (MAC) • Standardize, deploy, and execute the Health IT strategy in collaboration with the Director. • Lead account planning and management efforts for priority IDN and Payer accounts. • Manage the customer accounts prioritization process for the Health IT Liaisons • Collaborate with cross-functional medical and commercial account teams to gather customer insights to inform internal strategy. • Partner with Medical and IDN Strategy Team leads and other cross-functional partners to align initiatives and assess national opportunities. • Confidently engage customers using appropriate methods and MAC approved materials/messaging • Ensure effective use of CRM tools to manage schedules, track activities, and document customer interactions. • Contribute to cross-functional workstreams that advance business initiatives as requested • Evolve future Health IT Liaison strategic and executional plans in alignment with medical and brand strategic plans • Provide input on targeting strategies, Key Performance Indicators (KPIs), and Plans of Action (POAs) • 40-50 % travel may be required

🎯 Requirements

• Doctorate degree OR • Master’s degree and 4 years of experience in Health IT life science role. • OR • Bachelor’s degree and 6 years of experience in Health IT life science role. • OR • Associate’s degree and 12 years of experience in Health IT life science role. • OR • High school diploma / GED and 14 years of experience in Health IT life science role. • Bachelor's degree in informatics • Strong business acumen, analytical skills, and critical thinking ability • Experience in pharmaceutical/biotech industry • Strong understanding of IDNs and key partners • Deep understanding of EHR systems within IDNs • Experience in population health management and implementation science • Experience successfully managing and motivating direct reports • Ability to effectively manage complex accounts and cross functional relationships

🏖️ Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions • Group medical, dental and vision coverage • Life and disability insurance • Flexible spending accounts • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan • Stock-based long-term incentives • Award-winning time-off plans and bi-annual company-wide shutdowns • Flexible work models, including remote work arrangements, where possible

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