Director, Global Customer Capabilities & Innovation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $180.6k - $244.3k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Logo of Amgen

Amgen

10,000+ employees

Founded 1980

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

💰 $28.5G Post-IPO Debt on 2022-12

Healthcare • Biotechnology • Pharmaceuticals

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• Lead strategic communications for the Global Customer Capabilities & Innovation organization • Develop and execute communication strategies to drive awareness and adoption of global customer capabilities • Partner with senior leaders to translate business priorities into clear, compelling communications • Create executive messaging, organizational updates, and change management communications • Highlight success stories and best practices demonstrating business impact • Drive stakeholder engagement and alignment across capability-building initiatives • Lead communications for innovation, technology, data transformation, and new ways of working • Develop narratives linking innovation investments to customer and commercial outcomes • Launch campaigns promoting experimentation, knowledge sharing, and solution adoption • Communicate strategic priorities and milestones across business, analytics, technology, and capability teams • Measure communication effectiveness and optimize engagement strategies • Align communications with broader Global Markets & Policy objectives • Develop integrated communication plans aligned with enterprise and organizational goals • Support executive visibility, thought leadership, and key stakeholder engagement • Ensure consistent messaging across regions and functions through global collaboration • Elevate organizational achievements internally and externally, as appropriate • Advise senior leaders on change and transformation initiatives • Influence and build alignment across highly matrixed global teams • Foster collaboration across communications, business, technology, analytics, policy, and market teams • Manage external agency/vendor partnerships and communications resources

🎯 Requirements

• Bachelor’s degree and 9 years of strategic communications, corporate affairs, public affairs, change communications, or related experience; or Master’s degree and 7 years; or Doctorate degree and 4 years • 10+ years of strategic communications, corporate affairs, public affairs, change communications, or related experience preferred • Experience supporting global commercial, technology/innovation, or transformation communications initiatives • Strong executive communications, leadership visibility, and storytelling capabilities • Demonstrated success leading complex, enterprise-wide communication programs, internally and externally • Experience driving communications supporting organizational change and capability adoption • Ability to operate successfully in a global, matrixed organization • Understanding of a highly regulated industry, ideally pharmaceuticals, biotechnology, or healthcare • Ability to lead complex projects from strategy through execution with minimal oversight • Strong business acumen and ability to align communications strategies to business priorities • Experience developing strategic communications plans and simplifying complex topics into compelling narratives • Demonstrated success influencing and building relationships across matrixed organizations • Experience leveraging emerging technologies and innovative communication tools • Ability to manage multiple priorities in a fast-paced, evolving environment • Strong track record of ownership, accountability, and delivering high-quality results • Sponsorship for this role is not guaranteed

🏖️ Benefits

• A comprehensive employee benefits package • Retirement and Savings Plan with generous company contributions • Group medical, dental and vision coverage • Life and disability insurance • Flexible spending accounts • Discretionary annual bonus program • Stock-based long-term incentives • Award-winning time-off plans • Flexible work models where possible • Career development opportunities • Work/life balance support • Reasonable accommodation for individuals with disabilities

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