Senior Manager, Web Strategy and Ops

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $144k - $194.9k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Amgen's careers page ↗Amgen's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Amgen's site. Checked 6 minutes ago.

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Logo of Amgen

Amgen

10,000+ employees

Founded 1980

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

💰 $28.5G Post-IPO Debt on 2022-12

Healthcare • Biotechnology • Pharmaceuticals

Amgen is a global leader in biotechnology, focusing on the development and commercialization of innovative medicines made from living cells. The company aims to treat serious illnesses, often targeting diseases with limited therapeutic options. Amgen emphasizes scientific innovation and is committed to ethical research, patient safety, and environmental sustainability. It actively engages in clinical trials and is known for its contributions to the fields of cancer treatment and obesity management among others.

📋 Description

• Set the vision, priorities, and annual roadmap for the US commercial web portfolio across brand and Patient Access & Reimbursement experiences • Advise senior business leaders on opportunities, trade-offs, risks, and investment choices • Lead US-wide web intake, demand planning, prioritization, and portfolio sequencing • Define outcomes, ownership, scope, dependencies, resource assumptions, and delivery plans • Coordinate US-wide web forecasting, budget support, annual planning, periodic forecasts, demand and capacity scenarios, and investment tracking • Establish and improve the US web strategy and operations model, governance, decision rights, and performance measures • Oversee cross-functional delivery from discovery and planning through launch and optimization • Assess portfolio health using analytics, customer insights, GEO/SEO performance, accessibility, compliance, and operational data • Define KPIs, communicate trends, and apply lessons learned to roadmaps, standards, capabilities, and ways of working • Lead and develop four direct reports, including goal setting, delegation, coaching, and capability building • Partner with business, technology, agency, design, analytics, finance, content, and capability leaders

🎯 Requirements

• Doctorate degree and 2 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership • OR Master’s degree and 4 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership • OR Bachelor’s degree and 6 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership • OR Associate’s degree and 10 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership • OR High school diploma / GED and 12 years of experience in web strategy, digital operations, portfolio management, commercial planning, or related digital leadership • Experience setting strategy, operating models, or multi-year roadmaps for a complex web or digital portfolio • Experience leading demand planning, prioritization, forecasting, budget development or support, resource scenarios, investment tracking, and variance management • Ability to synthesize business, customer, financial, technical, and risk information into concise recommendations for senior leaders • Experience leading and developing direct reports and aligning cross-functional teams in a matrixed organization • Experience overseeing digital initiatives from strategy and discovery through development, launch, measurement, and retirement • Experience defining portfolio and operational KPIs and using evidence and stakeholder feedback to improve digital experiences and ways of working • Strategic judgment, business acumen, leadership, collaboration, analytical and operational excellence, adaptability, and growth mindset

🏖️ Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions • Group medical, dental and vision coverage • Life and disability insurance • Flexible spending accounts • A discretionary annual bonus program • Stock-based long-term incentives • Award-winning time-off plans and bi-annual company-wide shutdowns • Flexible work models, including remote work arrangements, where possible • Career development opportunities • Financial plans with opportunities to save towards retirement or other goals • Work/life balance

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