Partner Support Specialist

🔥 1 minute ago

🏛️ District of Columbia, Ohio, +3 more states – Remote

🏛️ District of Columbia – Remote 🏈 Ohio – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ammortal

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Ammortal is a company that makes the Ammortal Chamber, a full-body, integrated wellness hardware system combining more than ten non-invasive modalities (including multi-wave PEMF/PEF, red & NIR photobiomodulation, vibro-acoustics, guided breathwork/audio journeys, molecular hydrogen delivery, and supplemental oxygen/ozone). Their product is designed for clinics, wellness centers, and performance-focused users to deliver rapid recovery, relaxation, and cognitive/energetic optimization in 15–60 minute sessions. Ammortal sells heavy, on-site-installed chambers to professional customers (clinic and athlete markets), provides technical specifications and financing, and positions the device as a scientifically-informed, aesthetic, boutique wellness solution rather than an FDA-regulated medical treatment.

📋 Description

• Manage and resolve incoming support tickets through the CRM • Maintain clean and accurate records for data integrity and team visibility • Assist in building and optimizing HubSpot CRM, including tags, categories, workflows, and reports • Identify opportunities to improve support workflows and system efficiency • Own relationships with residential customers as the main point of contact for ongoing support • Conduct regular customer check-ins, address questions, and share updates or resources • Gather feedback to refine the residential customer experience • Review partner websites, brand presence, and staff familiarity with Ammortal • Compile actionable recommendations to enhance partner touchpoints • Provide findings to the Partner Success Manager • Host virtual webinars and trainings for partner education and engagement • Create and distribute newsletters, surveys, and partner spotlights • Occasionally assist with in-person and virtual event logistics and partner experience

🎯 Requirements

• Remote, US-based; preference for EST and CST time zones • Empathetic and people oriented, able to listen deeply, understand others’ perspectives, and respond thoughtfully • Strong organizational and communication skills with an eye for detail • Confident hosting or facilitating virtual trainings • Proactive and adaptable, comfortable working in a fast-paced startup environment • Collaborative mindset, working smoothly with Partner Success, Marketing, and Operations • Experience with HubSpot or similar CRM platforms • Web literacy: ability to review and assess partner websites and conduct audit reviews • Data organization and reporting experience preferred • Experience with tools like Asana preferred • Email marketing or communication tool experience, preferably with HubSpot • 2+ years of experience in partner support, customer service, or CRM operations • Strong attention to detail and organizational skills, able to manage multiple tickets, tasks, and follow-ups • Excellent written and verbal communication skills • Partner Success Support experience preferred • Entry-level marketing experience, including social platforms and website experience, preferred • Training or event background preferred

🏖️ Benefits

• 80% health, dental, and vision covered • 15,000 equity options vesting over 4 years • Flexible paid time off • Remote, US-based • Opportunities to grow into leadership • Hands-on experience and opportunities to make a tangible impact • Participation in onsite events encouraged but not required