Partner Support Specialist

🔥 2 minutes ago

🌽 Illinois, New York, +3 more states – Remote

🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ammortal

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Ammortal is a company that makes the Ammortal Chamber, a full-body, integrated wellness hardware system combining more than ten non-invasive modalities (including multi-wave PEMF/PEF, red & NIR photobiomodulation, vibro-acoustics, guided breathwork/audio journeys, molecular hydrogen delivery, and supplemental oxygen/ozone). Their product is designed for clinics, wellness centers, and performance-focused users to deliver rapid recovery, relaxation, and cognitive/energetic optimization in 15–60 minute sessions. Ammortal sells heavy, on-site-installed chambers to professional customers (clinic and athlete markets), provides technical specifications and financing, and positions the device as a scientifically-informed, aesthetic, boutique wellness solution rather than an FDA-regulated medical treatment.

📋 Description

• Manage and resolve incoming support tickets through the CRM • Maintain clean, accurate records and data integrity • Assist in building and optimizing HubSpot CRM tags, categories, workflows, and reports • Identify opportunities to improve support workflows and system efficiency • Serve as the main point of contact for residential customers • Conduct regular customer check-ins and share updates or resources • Gather feedback to refine the residential customer experience • Review partner websites, brand presence, and staff familiarity with Ammortal • Compile actionable recommendations to enhance partner touchpoints • Provide audit findings to the Partner Success Manager • Host virtual webinars and trainings • Create and distribute newsletters, surveys, and partner spotlights • Occasionally assist with in-person and virtual event logistics

🎯 Requirements

• Empathetic and people oriented, able to listen deeply, understand others’ perspectives, and respond thoughtfully • Strong organizational and communication skills with an eye for detail • Confident hosting or facilitating virtual trainings • Proactive and adaptable, comfortable working in a fast-paced startup environment • Collaborative mindset, working smoothly with Partner Success, Marketing, and Operations teams • Experience with HubSpot or similar CRM platforms • Web literacy: ability to review and assess partner websites and conduct audit reviews • 2+ years of experience in partner support, customer service, or CRM operations • Strong attention to detail and organizational skills, able to manage multiple tickets, tasks, and follow-ups • Excellent written and verbal communication skills across email, CRM notes, and virtual sessions

🏖️ Benefits

• 80% health, dental, and vision covered • 15,000 equity options vesting over 4 years • Flexible paid time off • Remote, US-based • Preference for EST and CST time zone locations • Participation in onsite events encouraged but not required