B2B Fulfillment Operations Associate

🔥 14 hours ago

🏈 Alabama, Florida, +5 more states – Remote

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💵 $20 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of AMOpportunities

AMOpportunities

11 - 50 employees

Founded 2013

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $2M Series A - AMOpportunities on 2023-08

Healthcare • Consulting • Logistics

AMOpportunities is a company that provides clinical training solutions and manages clinical rotations for medical and nursing students, schools, and healthcare hosts. They operate a technology-enabled platform and administrative services to place trainees in clinical sites, recruit preceptors, support accreditation needs, and streamline placement logistics (including visa and immigration support). AMO partners with hospitals, academic institutions, and preceptors to expand clinical networks, support workforce pipelines, and deliver high-quality, compliant clinical experiences for trainees worldwide.

📋 Description

• Create new orders in HubSpot and move them through appropriate pipeline stages • Send clinical placement requests to preceptors with school requirements, block dates, and student counts; confirm understanding and secure approval • Create corresponding orders in the AMO admin platform to reserve rotation spots • Maintain accurate placement trackers and organize open requests for Customer Success visibility • Send and track affiliation agreements and preceptor forms • Organize preceptor CVs, board certifications, licenses, and forms, then compile rotation details and onboarding paperwork for schools • Create and follow task and issue tickets through resolution • Support ad hoc fulfillment projects and compile summary reports from multiple systems • Review student documents and send document packets to preceptors before rotations begin • Maintain knowledge of AMOpportunities products and services • Assist with PandaDoc templates and B2B partner and Programs team documents • Anticipate and resolve preceptor and student issues proactively • Collaborate with Sales, Clinical Outreach, Programs, Customer Success, and other cross-functional teams • Maintain accurate records in the CRM system • Perform other duties as assigned

🎯 Requirements

• Strong attention to detail, organization, and time management • Experience working across multiple systems or platforms, including CRM tools, admin/database platforms, and spreadsheets • Ability to learn new tools and processes quickly • Proficient in Microsoft Office, Excel, and Google Sheets • Clear written and interpersonal communication • Ability to work independently and collaboratively • Self-starter and results-oriented with high initiative • Flexibility to adapt as priorities shift and manage competing priorities • Ability to follow tasks through to completion without significant oversight • Comfortable working cross-functionally with different teams • Proactive, solution-oriented approach to identifying and resolving issues • Ability to handle sensitive documentation, including licenses, certifications, and affiliation agreements, with discretion and accuracy • Prior operations, coordinator, or client success support experience is a plus • Healthcare, education, or clinical placements experience is a plus but not required • Experience with PandaDoc is a plus

🏖️ Benefits

• Performance-based career growth opportunities • Work/life balance • Fully remote work environment • Option to work at the River North Office • Mission-driven work environment committed to support, growth, and achievement

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