Customer Operations – Workers Compensation Claims

Job not on LinkedIn

🔥 21 hours ago

🏈 Alabama, Connecticut, +26 more states – Remote

🏈 Alabama – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Revecore

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Revecore is a healthcare revenue recovery company that combines proprietary AI, claims intelligence, workflow automation, and clinical, legal, and reimbursement expertise to identify and recover missed revenue for hospitals and health systems. Their ReClaim™ platform and network intelligence use machine-learning models and payor rule engines trained on hundreds of millions of claims to automate decisioning, prioritize recoveries, manage complex claims (VA, auto accidents, workers' compensation, Medicaid), denials management, underpayment recovery, and accounts receivable acceleration. Revecore operates HIPAA-compliant, SOC 2-certified infrastructure and serves over 1,300 hospitals, emphasizing outcomes like increased reimbursement, faster reimbursement, and high denial overturn rates.

📋 Description

• Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims • Investigate and resolve troubled and/or denied workers’ compensation claims • Contact patient employers, insurance company representatives, attorneys, and patients • Submit bills and proper documentation to insurance companies or appropriate payers • Review payer information and documentation when bills are not paid correctly • Determine appropriate next steps for incorrectly paid or unpaid bills • Participate in special projects to achieve team goals and ensure client success • Complete comprehensive first-day training and participate actively while on camera

🎯 Requirements

• Must reside in the United States in an approved state listed in the posting • Eligibility to work in the United States • Successful completion of employment-history verification and a background check • Working knowledge of Microsoft Office (Word, Excel, Outlook) • Technical proficiency with multiple computer screens and software applications simultaneously • Ability to maintain strong performance in a fast-paced environment with productivity metrics • Ability to remain organized while multitasking • Critical-thinking and problem-solving skills • Clear and professional verbal and written communication • Secure internet connection • Home internet speeds greater than 20 Mbps download and 10 Mbps upload • Workspace must accommodate workstation equipment and provide adequate productive surface area • Experience with Coordination of Benefits and general understanding of insurance billing are a plus, but not required • Ability to maintain full focus during scheduled work hours • Ability to actively participate on camera • Ability to manage high-volume inbound and outbound calls while maintaining accuracy and productivity standards

🏖️ Benefits

• Comprehensive training beginning on the first day and lasting 8–10 business days • Ongoing support from teammates following training • Access to a robust knowledgebase • Visibility to individual performance metrics for goal setting • Computers and necessary work equipment provided • Involved management support • Remote work from home • Flexible work arrangement with a private, distraction-free home workspace