Clinical Expert, Care Team Operations – NP

Job not on LinkedIn

🔥 21 hours ago

🇺🇸 United States – Remote

💵 $100k - $140k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 0%

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Trovo Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

💰 $15M Seed Round - Trovo Health on 2024-04

Healthcare • Artificial Intelligence • SaaS

Trovo Health is a healthcare technology company that provides AI-powered clinical support tools and specialist-backed care teams to extend medical practices. The company’s platform features an AI Coordinator with clinicians-in-the-loop, specialty-specific models and workflows, and integrations designed to work alongside existing practice operations to improve patient outcomes and operational efficiency. Trovo Health recently raised a $15M seed round led by Oak HC/FT and is led by founders Niren Gandra, MD (CEO) and Aditya Pandyaram (CPO).

📋 Description

• Perform care management outreach, chronic condition follow-ups, care gap closure, and other clinical activities powered by Thesis’s AI platform • Review prior authorizations, appeals, and other clinical-administrative tasks requiring human clinical judgment • Conduct quality audits, identify trends in errors or gaps, develop remediation plans, and maintain and evolve quality scorecards and clinical rubrics • Build clinical protocols, scripts, and decision-support content powering Thesis AI agents • Onboard and train clinical team members on Thesis’s platform, workflows, and quality standards • Serve as a clinical subject matter expert in workflow design sessions • Test new agent capabilities, identify edge cases, and provide feedback to product and engineering teams

🎯 Requirements

• Current NP or equivalent clinical license in good standing • Multi-state or Compact licensure is a plus • 2-5 years spanning direct patient care and virtual or telephonic care delivery • Meaningful exposure to care management, utilization management, prior authorization, or population health workflows • Prior experience in a healthtech company, venture-backed startup, health plan, or technology-enabled clinical services organization • Detail-oriented and comfortable delivering constructive feedback • Energized by early-stage environments where processes are created from the ground up • Remote role based in the continental US

🏖️ Benefits

• Generous benefits package • Equal opportunity and inclusive work environment