Provider Support Specialist

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $58k - $63k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

👻 Ghost score 2%

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Logo of Ampersand Therapy

Ampersand Therapy

201 - 500 employees

Founded 2016

📚 Education

🎯 Recruiter

🏥 Healthcare

Education • Recruitment • Healthcare

Ampersand Therapy is a small, therapist-founded staffing and placement company that connects skilled special education and therapeutic professionals with school districts. Using the founders' background in special education, the firm places roles such as school psychologists, speech-language pathologists, occupational therapists, physical therapists, special education teachers, registered nurses, sign language interpreters, and related assistants and aides. Ampersand emphasizes ethical practices, clear communication, social equity, community engagement, and sustainability, positioning itself as an alternative to large staffing companies and often working alongside staff in schools.

📋 Description

• Oversee timekeeping processes and issue resolution • Manage reimbursement and expense processes, including approvals and employee support • Provide employee support triage and respond to operational and HR-related inquiries • Verify professional licenses and track pending and expiring licenses • Maintain accurate employee records and ensure compliance with onboarding and employment requirements • Coordinate onboarding requirements, including district and state-specific requirements such as Faith's Law, district-level paperwork, fingerprinting, and drug screenings • Manage onboarding workflows and ensure timely completion of onboarding steps • Prepare and send offer letters, assignment confirmations, and initial welcome communications • Serve as a point of contact for onboarding updates and employment status changes

🎯 Requirements

• At least 1 year of administrative experience, including exposure to human resources and recruitment processes • School-based professional experience (e.g., teacher, SLP, or related role) will be considered in lieu of administrative experience • Bachelor’s degree required • Strong verbal and written communication skills • Proficiency in Google Workspace (Docs, Gmail, Sheets) and comfort learning new systems • Experience with HRIS/HCM systems preferred • Strong organizational abilities with excellent time management skills • Ability to prioritize in a fast-paced, remote environment

🏖️ Benefits

• 401(k) and 401(k) matching • Health, dental, and vision insurance • Flexible Spending Account (FSA) • Unlimited paid time off • Fully remote work • Short-term disability • Life insurance options

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