Customer Success Manager

🔥 18 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🏆 Customer Success

👻 Ghost score 15%

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Amplified Industries, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

⚡ Energy

🤖 Artificial Intelligence

🔧 Hardware

💰 $11.1M Venture Round on 2025-03

Energy • Artificial Intelligence • Hardware

Amplified Industries, Inc. is an energy-tech company that provides AI-powered IoT automation and monitoring for oilfield operations. The company combines American-made field hardware (gateways, sensors, cameras, flow meters and controllers) with a cloud platform that delivers real-time production monitoring, pump-card analysis, automated well control (rod pumps, ESPs, plunger/gas lift, PCP), tank and facilities monitoring, and SCADA/API integration. Their system emphasizes spill prevention, production optimization, reduced OPEX, and enterprise-grade security and is marketed as self-installable and interoperable with existing controllers and equipment.

📋 Description

• Drive usage, adoption, and satisfaction of Amplified's advanced IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts. • Help customers optimize wells and realize full value from Amplified's monitoring and remote well control solutions. • Serve as a trusted advisor and technical point of contact. • Drive retention and expansion across customer accounts. • Deepen adoption and strengthen relationships with current customers. • Meet with customers and visit active well sites as needed.

🎯 Requirements

• Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering or a related field. • 1-3+ years of experience in petroleum engineering, with field experience as a production foreman, production engineer, etc. • Strong industry credibility and technical acumen with the ability to understand and communicate the value of Amplified's solutions to production and operations teams. • Strong working knowledge of onshore wellsite equipment and operations, including artificial lift systems. • Ability to travel as needed to meet with customers, including visits to active well sites. • Prior experience in oilfield operations, production engineering, or automation is a bonus. • Experience with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies is a bonus.

🏖️ Benefits

• Industry-Leading Base Salary & Bonus • High Percentage of Team Exceeding Retention/Adoption Targets • Premium Medical, Dental, and Vision Coverage • Unlimited PTO

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