Client Success Manager

Job not on LinkedIn

🔥 17 minutes ago

🗽 New York – Remote

infoinfo

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Reconomy's careers page, not through a job board

First seen by Remote Rocketship 17 minutes ago

Logo of Reconomy

Reconomy

1001 - 5000 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Reconomy is an international circular-economy specialist that helps businesses transition from linear to circular models by providing waste and resource management, environmental compliance, returns and refurbishment platforms, and value-added logistics and fulfilment services. The company combines technology platforms, data services and over 4,000 specialists to optimise customers' supply chains, manage compliance (including packaging and EPR), enable product reuse and reduce waste and carbon across operations in 175+ countries.

📋 Description

• Manage client accounts, including contracts, billing, and service delivery • Collaborate with Sales, Operations, and Compliance teams to meet client needs and business goals • Review and audit client data processes • Communicate regularly with clients to understand needs, address concerns, and build relationships • Provide client training and support regarding requirements and compliance • Respond to inquiries, anticipate client needs, and escalate urgent issues • Identify workflow improvements and opportunities to expand service offerings • Travel may be required

🎯 Requirements

• A Highschool Diploma or bachelor’s degree in business, Sustainability, or a related field (required) • 2–3 years of experience in account management or a client-facing role • 1+ years of experience in the sustainability, environmental compliance sector, Waste Industry or a related field is preferred but not required • Strong proficiency in Microsoft Office, particularly SharePoint and PowerPoint • Excellent verbal and written communication skills • Ability to create presentations and present information to external clients

🏖️ Benefits

• Health, Dental, and Vision insurance • 401(k) with employer matching of employee retirement contributions • LinkedIn training • Mentorship and advancement opportunities • Collaborative, global work environment • Diversity, accessibility, and inclusion commitment • Disability-related accommodations during the application process

Apply Now

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