Senior User Researcher

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Amplify

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📚 Education

☁️ SaaS

💰 Series C - Amplify Education on 2023-05

Education • SaaS

Amplify is a K–12 educational technology and curriculum company that builds next-generation, research-aligned curricula, assessments, and instructional tools for literacy, math, and science. Their offerings include core curricula (Amplify CKLA, Amplify ELA, Amplify Science), assessment and intervention products (mCLASS, Boost Reading, Boost Math), and digital/math resources (Amplify Desmos Math), plus tutoring and teacher professional learning resources. Amplify emphasizes the Science of Reading, provides an integrated digital platform for districts and teachers, and serves thousands of school districts and millions of students and teachers worldwide.

📋 Description

• Lead and execute user research initiatives across Amplify's Literacy, Math, Science, and Platform product portfolio • Conduct end-to-end user research projects and proactively identify opportunities to inform product direction • Partner with researchers, product managers, designers, Data Science, Marketing, Sales, and other cross-functional teams • Identify key research questions and align business and research priorities • Conduct mixed-methods research with K–12 educators and students, including interviews, surveys, usability testing, prototype testing, focus groups, and classroom observations • Recruit, maintain, and expand a diverse panel of K–12 teachers, students, and administrators • Translate qualitative and quantitative findings into actionable insights that inform product strategy and measurable outcomes • Advocate for user-centered product experiences and embed the user's voice into decision-making • Tailor research methods and communicate findings to varied audiences, product contexts, and technical complexity levels • Report to the Director of Marketing and User Research

🎯 Requirements

• Minimum 5 years conducting user research • Expertise in quantitative and qualitative methods, including discovery research, usability testing, A/B testing, focus groups, field research, interviews, and surveys • Proficient user of Google Suite, including Google Sheets and Google Slides, and Microsoft Excel for data analysis and visualization • Extensive experience with user research platforms and survey tools such as Rally and SurveyMonkey • Proven track record delivering methodologically rigorous research and actionable insights influencing product decisions and business strategy • Strong project management skills, attention to detail, ability to manage competing priorities, and ability to navigate ambiguity and shifting timelines • Self-directed and analytical, with strong prioritization, problem-solving, and independent project execution abilities • Experience coordinating and communicating between multiple stakeholders at varying organizational levels • Knowledge of the U.S. K–12 education landscape • Preferred: 5+ years leading user research in EdTech • Preferred: Experience working in the U.S. K–12 education market • Preferred: Familiarity with Amplify products and services • Background check required if selected • Must be legally authorized to work in the United States; employment visa sponsorship status is addressed in the application

🏖️ Benefits

• 401(k) plan • Competitive health insurance • Mental health options • Basic life insurance • Paid time off • Parental leave • Access to best-in-class development programs • Bonus