Campaign Account Support Specialist – Level 3

Job not on LinkedIn

🔥 13 minutes ago

🏖️ New Jersey, Pennsylvania – Remote

🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Amplity Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Amplity Health is a global contract sales and commercial organization partnering with pharmaceutical and biotechnology companies to provide tailored outsourced programs and communications throughout a drug's life cycle. They specialize in scientific stakeholder engagement and go-to-market strategies by emphasizing person-to-person interactions with physicians, patients, payers, community organizations, and life science executives. Amplity manages and employs stakeholder-facing professionals globally to ensure that more patients gain access to the best medicines. Their expertise includes oncology, rare diseases, and specialty therapies, with a focus on precision medicine solutions. Amplity's services extend to medical communications, market access, commercial sales, and providing real-time insights through proprietary AI-powered technology to enhance stakeholder engagement.

📋 Description

• Foster positive relationships with internal teams and partners • Manage fulfillment for Direct to Rep Programs across multiple brands • Oversee print and field asset management for consumer programs, ensuring regulatory compliance • Lead print distribution, quantity planning, and direct mail initiatives, including timelines, logistics, and launches • Facilitate team meetings, develop operational reports, and track program performance against KPIs • Collaborate with marketing, IT, and distribution teams on product launches, CRM setup, and inventory management • Manage vendor relationships, program escalations, and stakeholder reporting • Ensure asset re-reviews adhere to FUSE approval and regulatory standards • Handle help desk tickets, FUSE Field Mobile updates, and compliance tools • Manage My Rep Center, warehouse systems, and special shipments, including rework projects • Align logistics, literature codes, and brand codes with distribution and field operations teams • Oversee convention orders, manifests, and National Sales Meeting material distribution • Analyze operational metrics to identify trends and implement process improvements • Conduct monthly inventory review meetings and review inventory reports and dashboard metrics • Forecast and plan quantities for initial ordering and replenishment based on utilization • Manage destructions and material re-reviews • Recommend literature replenishment quantities based on forecasting reports

🎯 Requirements

• BA/BS or equivalent • 5+ years of experience with Fulfillment operations (DM, DTP and DTR) project implementations • Experience managing a minimum of 3 implementations simultaneously • Minimum at-home requirement of High-Speed Cable Internet or Fiber Optic Cable • Ability to attend and participate in the yearly NSM and/or offsite launch meetings as required • Ability to effectively manage multiple projects with competing priorities concurrently • Effective collaboration and communication with internal and external stakeholders • Pharmaceutical industry experience in fulfillment operations • Proven proficiency in a teamwork setting • Expert ability in managing details to ensure quality and compliance adherence • High attention to detail and ability to follow through on escalations

🏖️ Benefits

• Remote work from home as required by business need • High-Speed Cable Internet or Fiber Optic Cable requirement for remote work • Attendance and participation at yearly NSM and/or offsite launch meetings as required