Associate Account Manager

🕒 April 14

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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amps

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

AMPS is a leader in healthcare cost reduction for self-funded organizations, dedicated to transforming how businesses manage their healthcare spend. With nearly two decades of expertise, AMPS delivers innovative, member-centric solutions such as PriceDynamix, ClaimInsight, and Drexi that drive savings while maintaining high-quality care. Their personalized approach empowers organizations to take control of their healthcare costs without compromising member well-being, making them a trusted partner in achieving sustainable healthcare savings.

📋 Description

• Provide support to the Account team for assigned clients • Provide client-facing support and internal and external reporting • Submit client access requests • Assist with benefit setup and project support • Execute client-specific operational deliverables • Identify service trends and support operational needs and issue resolution • Maintain ownership of assigned service and operational deliverables • Monitor and identify service trends to enable immediate resolution of service issues • Assist with standard and non-standard reporting and analytics • Handle administrative invoice inquiries • Research billing and rebates • Collaborate to resolve operational and service-related issues, escalate when appropriate, and drive recovery efforts • Serve as the client’s voice within Drexi to drive continuous service improvement and accountability • Coordinate deliverables with internal operational departments to ensure client satisfaction and loyalty • Attend Open Enrollment events • Collaborate with the internal team to service the entire book of business

🎯 Requirements

• Excellent verbal and written communication skills • Understanding the PBM industry required • Excellent customer service skills • Strong analytical and problem-solving skills • Detail-oriented, flexible, and strong organizational skills • Ability to work independently and within a team environment • Ability to travel on an as-needed basis • Bachelor's Degree preferred • Minimum of 1-year experience in a pharmacy and/or pharmacy benefit management • Indoor office environment with moderate noise • Travel required for on-site client visits approximately 10% of the time • Ability to lift up to 25 lbs.; walking, stooping, kneeling, crouching, or crawling may be required • Frequent sitting, keyboard use, reaching with hands and arms, talking, and hearing approximately 70% of the time • Normal vision abilities required, including close vision and ability to adjust focus

🏖️ Benefits

• Fully remote work arrangement • Client-facing and operational support experience • Approximately 10% travel for on-site client visits