Senior Manager, QA Engineering

Job not on LinkedIn

🔥 49 minutes ago

🇺🇸 United States – Remote

💵 $157.4k - $169k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Amwell

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Amwell (previously known as American Well) is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. The Company offers a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, behavioral health, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners, reaching over 80 million lives.

📋 Description

• Lead, coach, and develop Quality Engineers through clear expectations, feedback, recognition, career development, and performance management • Own the QA Tools strategy, roadmap, and priorities aligned with Quality Engineering and Engineering goals • Drive technical direction for scalable automation frameworks, CI/CD quality practices, and quality gates • Provide technical leadership across automation, CI/CD, and AI-enabled engineering • Advance practical uses of AI across QA tooling and team workflows • Evolve quality metrics and reporting to provide actionable insights and enable data-driven decisions • Build relationships across Engineering, Product, and QA leadership and secure buy-in for quality practices and organizational change • Partner with QA leadership to define and evolve Quality Engineering standards and drive adoption across Engineering teams • Develop understanding of the product, customer workflows, and team ownership to identify quality risks and reinforce shared quality ownership • Translate organizational direction into priorities and trade-offs while managing execution, risks, dependencies, and change

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field • Proven track record of leading, developing, and empowering Quality Engineering or software engineering teams, including experienced technical contributors • Strong foundation in modern Quality Engineering, including test automation best practices, CI/CD pipelines, automated quality gates, and scalable testing approaches • Demonstrated ability to independently lead complex, cross-team initiatives from strategy through adoption and measurable outcomes • Strategic and data-driven problem-solving ability • Strong communication and influencing skills to build trusted relationships, explain complex concepts clearly, and create buy-in across teams and levels • Identity verification through Greenhouse Identity Verification powered by CLEAR is required during the interview process • Experience in healthcare technology or another regulated software environment is a plus • Advanced degree preferred

🏖️ Benefits

• Flexible Personal Time Off (Vacation time) • 401K match • Competitive healthcare, dental and vision insurance plans • Paid Parental Leave (Maternity and Paternity leave) • Employee Stock Purchase Program • Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program • Free Subscription to the Calm App • Tuition Assistance Program • Pet Insurance • Virtual-first work environment • Work-life flexibility, including Summer Fridays and designated Mental Health Days • Opportunities to stretch and learn • Generous total rewards packages