Customer Service Representative, Commercial Auto Insurance

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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Amynta Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🤝 B2B

👥 B2C

Insurance • B2B • B2C

Amynta Group is a company that specializes in providing comprehensive risk management solutions, including specialty property and casualty insurance products, captive insurance programs, and warranty and protection plans. Serving both businesses and consumers, Amynta Group connects clients with a network of trusted professionals to help manage risks and achieve their goals in today's challenging environment. They represent a variety of stakeholders, including insurance companies, retail agents, auto dealers, and consumer retailers, while offering products like workers' compensation, general liability, and trade credit insurance.

📋 Description

• Provide routine customer service and policy support to agents and carriers • Communicate with agents and carriers via multiple channels (phone, chats, emails) • Research, resolve, and clearly communicate customer inquiries in accordance with established service standards • Maintain a working knowledge of products, services, and promotions • Review and process applications, binders, endorsements, and other documentation required for policy issuance

🎯 Requirements

• High school diploma or equivalent • Strong written and verbal communication skills • Ability to troubleshoot basic issues with equipment such as headset, internet, and connectivity • Proficiency in Microsoft Office and web-based systems • Ability to evaluate policy information, recognize potential issues, and take appropriate action to resolve them

🏖️ Benefits

• Comprehensive benefits include medical, dental, vision, disability, and life insurance • 401(k) with company match • Paid time off plus company holidays