Account Manager

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $45k - $50k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ancora Education

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Ancora Education is an industry leader in providing career-focused education and vocational training programs. With a network of institutions across 22 campus locations and a range of online offerings, Ancora Education empowers individuals through skill development in various fields, including allied health, information technology, professional trades, and business studies. Their mission is to inspire and support adult learners and workforce partners through flexible learning solutions that meet current market demands.

📋 Description

• Provide quality customer service and information to corporate and community college client employees/students enrolling in an Ancora Training-led program • Conduct high-volume outbound telephone calls to employees who have inquired about Ancora Training programs • Answer inbound calls and employee questions • Facilitate enrollments and ensure each employee completes all program admissions requirements • Routinely communicate with students throughout their enrollment and registration process • Share industry-related information with prospective students • Follow up with new students to support their transition to active student status • Contribute to team initiatives and outcomes • Use internal management software to facilitate and track potential students and enrolled students • Attend department meetings, training, and activities • Complete paperwork accurately and in a timely manner • Perform other duties as assigned

🎯 Requirements

• High school diploma (GED acceptable) from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education • 1 year of customer service/admissions or related experience, with preference given to those with direct education-based admissions experience • Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers • Strong presentation skills • Ability to deliver consistent levels of energy and enthusiasm • Thrives in an observation/coaching style environment • Proactive problem-solving skills • Ability to handle frequent interruptions and work independently • Competent in priority setting • Ability to foster creativity • Strong computer software skills including Microsoft Word and Excel, in addition to industry-related software applications • Preferred: Associate’s degree in a related area • Preferred: A track record of being successful in a high-volume customer service setting • Preferred: Experience with CampusVue and/or Velocify software